Strategic Solutions Engineer (Seattle, WA)

Apply; Seattle (WA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ClickUp is seeking a hybrid, customer-facing Solutions Engineer to partner with sales and customer success, delivering technical value for prospective and current clients across the Pacific Northwest. You will design PoV projects, build dashboards, and assist with RFPs, staying current with new features and maintaining compelling demos.

Required 6+ years in a tech-facing role, experience with AI platforms and automation, and strong presentation and cross-functional collaboration skills.

Qualifications

• Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
• 6+ years in a customer facing role with technology, ideally pre-sales.
• Strong ability to influence technical and executive audiences towards outcomes.

Responsibilities

• Partner with sales and success to deliver technical presentations that explain ClickUp products and integrations for prospective and current clients.
• Design, develop, deploy and manage customer-specific PoV projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.
• Support customers across the Pacific Northwest, including in-person engagements as needed.

Skills

Workflow automation

AI platforms

Presentations

Cross-functional collab

Tools

Unito

Workato

Zapier

Integromat

Job description

At ClickUp, we\'re building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what\'s possible.

This is a role focused on partnering with sales and success to drive technical value for prospective and current clients.

The Role:

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Design, develop, deploy and manage customer-specific PoV projects.
• Build custom reports and dynamic dashboards for prospective clients\' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.
• This role will support customers across the Pacific Northwest.

Qualifications:

• This is a hybrid role based in the Pacific Northwest U.S., with a strong preference for candidates within reasonable travel distance of Seattle. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Seattle market, including occasional co-working days with peers.
• Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
• 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
• 2+ years demonstrable success working with commercial or enterprise clients
• An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
• Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
• Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
• Up to 50% of travel is required for this role.