Senior Technical Account Manager

Qualys; Pennsylvania; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading cybersecurity firm is looking for a Senior Technical Account Manager in Pennsylvania. The role involves supporting Enterprise-level customers, articulating product positioning, and ensuring customer satisfaction. Ideal candidates should have strong knowledge in security and compliance, including Vulnerability Management and Cloud Security, along with excellent communication skills. A bachelor's degree and 5-7 years of relevant experience are required. The firm promotes an equal opportunity workplace.

Qualifications

• 5-7 years relevant experience.
• Knowledge of Vulnerability Management, Cloud Security, and Compliance.
• Familiarity with regulations like ISO 27001, HIPAA, GLBA.

Responsibilities

• Provide product and technical support for assigned accounts.
• Identify and develop potential new business opportunities.
• Convey customer requirements to Product Management and Engineering.

Skills

Self-motivated

Knowledge in security and compliance

Strong presentation skills

Organized and analytical

Communication skills

Ability to interact with C-level executives

Education

Bachelor degree or equivalent experience

Job description

Overview

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Attend conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
• Knowledge in variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelor degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• 'Big 4' or similar consulting experience a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.