Senior Tech Training Lead – Hybrid/Remote (Contingent)

Career Pathways Consulting; Annapolis (MD); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Sandy AV in Annapolis, MD seeks a Senior Technology Training Specialist to develop and deliver training and documentation for client applications, including proprietary software and Microsoft Office suites. The role requires delivering instructor-led training, producing training materials, and coordinating with the Contract Manager to ensure high-quality outcomes.

The ideal candidate has a Bachelor’s degree and 5+ years of technology training experience, with strong skills in Camtasia,

Qualifications

• Bachelor’s Degree from an accredited university.
• At least 5 years’ experience as a technology trainer with proprietary and/or advanced off the shelf software (such as Microsoft Teams, Co-Pilot, OneNote, SharePoint, etc.).
• Minimum of three (3) years’ experience with developing technical documentation.
• Experience delivering in-person Instructor Led training for commercially available and proprietary software.
• Experience delivering customer training programs using adult learning principles to individuals and groups of users.
• Experience using Camtasia, Articulate 360, Vyond, etc. for training development.
• Prior experience managing training projects from initiation through completion.

Responsibilities

• Plan, develop, and deliver hands-on instructor led training for software applications.
• Plan and develop documentation, training videos, and instructional design modules for software applications.
• Communicate with the Contract Manager on project plans, status, and updates for each assignment.
• Develop technical documentation for software (Quick Reference Cards, Guides, web content).
• Develop video and interactive recorded training to support technical processes.
• Coordinate multiple tasks, resources, and stakeholders effectively.

Skills

Instructor-led training

Adult learning principles

Project coordination

Customer service

Education

Bachelor’s Degree

Tools

Camtasia

Articulate 360

Vyond

SharePoint

Co-Pilot

OneNote

Teams

Job description

Sandy AV in Annapolis, MD seeks a Senior Technology Training Specialist to develop and deliver training and documentation for client applications, including proprietary software and Microsoft Office suites. The role requires delivering instructor-led training, producing training materials, and coordinating with the Contract Manager to ensure high-quality outcomes.

The ideal candidate has a Bachelor’s degree and 5+ years of technology training experience, with strong skills in Camtasia,