Senior Tech Trainer: Microsoft 365 & Adoption (Hybrid)

SNI Technology; Los Angeles (CA); Hybrid; USD 125,000 - 130,000; Full time

Job summary

SNI Technology is seeking a hands-on Senior Technology Trainer to lead user adoption, onboarding, and technology training across our firm in Los Angeles. You will deliver instructor-led and virtual sessions, develop learning materials, and coach end users on Microsoft 365 and enterprise applications.

The ideal candidate has 5+ years of training experience in professional services, strong presentation skills, and the ability to simplify complex tech concepts for diverse audiences, including

Qualifications

• 5+ years delivering technology training, software training, or application training.
• Experience delivering live classroom, virtual instructor-led, and one-on-one training sessions.
• Strong knowledge of Microsoft 365 including: Word, Excel, Outlook, PowerPoint, Teams, OneDrive, SharePoint
• Experience supporting user adoption, onboarding, and technology change initiatives
• Ability to create training documentation, job aids, and learning resources
• Excellent presentation, communication, and facilitation skills

Responsibilities

• Deliver instructor-led, virtual, and one-on-one training sessions for attorneys, professional staff, and new hires
• Facilitate technology onboarding programs and new user orientation
• Develop and maintain training materials, quick reference guides, job aids, videos, and e-learning content
• Drive adoption of Microsoft 365 applications and enterprise technology platforms
• Provide workflow coaching and productivity recommendations to end users
• Partner with IT, HR, and business stakeholders to identify training needs and develop learning strategies
• Support technology rollouts, upgrades, and change management initiatives
• Conduct floor support, follow-up coaching, and user readiness activities during software implementations
• Track training participation, evaluate effectiveness, and recommend improvements
• Stay current on emerging technologies, including Microsoft Copilot and AI-enabled productivity tools

Skills

Technology training

Microsoft 365

Presentation skills

Facilitation

Onboarding

Education

Microsoft Office Specialist (MOS) certification

Microsoft Certified Trainer (MCT) certification

Tools

Articulate

Captivate

Camtasia

Job description

SNI Technology is seeking a hands-on Senior Technology Trainer to lead user adoption, onboarding, and technology training across our firm in Los Angeles. You will deliver instructor-led and virtual sessions, develop learning materials, and coach end users on Microsoft 365 and enterprise applications.

The ideal candidate has 5+ years of training experience in professional services, strong presentation skills, and the ability to simplify complex tech concepts for diverse audiences, including