Senior Tech Program Manager-Marketing Automation Platforms

JPMorgan Chase & Co.; Plano (TX); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager within Consumer & Community Banking - Technology to drive delivery of complex technology projects. You will guide planning, risk management, and cross-functional collaboration with engineering, product, and business stakeholders to meet strategic goals.

The role requires strong leadership, extensive TPM experience, and the ability to leverage AI-enabled capabilities to accelerate planning and ensure data integrity across programs.

Qualifications

• 5+ years of experience in technical program management leading complex technology projects in a large organization.
• Experience using enterprise-authorized AI capabilities to support program management workflows with validation and data-sensitivity awareness.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and adhering to data handling expectations.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements, resources, and timelines for on-time delivery of technology solutions.
• Uses enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, consolidating inputs into integrated plans and executive-ready updates.
• Identify and mitigate risks, addressing roadblocks and implementing contingency plans to maintain momentum.
• Collaborate with cross-functional teams to define program scope, objectives, and deliverables aligned with business goals.
• Use advanced analytical reasoning to assess program performance and implement data-driven optimizations.
• Champion agile delivery practices and continuous improvement within the team.
• Promote reuse-first, AI-assisted practices for governance and reporting with human review.

Skills

Stakeholder management

Programming languages

Analytical reasoning

Leadership

Web fundamentals

Tools

JIRA

ACM (Application Connectivity Manager)

Akamai

F5

Job description

JPMorgan Chase & Co. is seeking a Lead Technical Program Manager within Consumer & Community Banking - Technology to drive delivery of complex technology projects. You will guide planning, risk management, and cross-functional collaboration with engineering, product, and business stakeholders to meet strategic goals.

The role requires strong leadership, extensive TPM experience, and the ability to leverage AI-enabled capabilities to accelerate planning and ensure data integrity across programs.