Senior Tech Program Lead: Strategy, Delivery & Governance

JPMorgan Chase & Co.; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Lead Technical Program Manager within Consumer and Community Bank- Business Banking Technology to drive end-to-end technology programs, align cross-team work, and translate execution details into clear updates for decision-making.

You will partner with engineering, product, controls, and business management to define scope, milestones, and dependencies, while employing AI-enabled governance and reporting to improve transparency and outcomes.

Qualifications

• 5+ years of experience or equivalent expertise in technical program management.
• Demonstrated ability to lead complex, cross-functional initiatives with multiple stakeholders, dependencies, risks, and competing priorities.
• Strong analytical and problem-solving skills, with the ability to translate business, technical, and operational objectives into actionable plans.
• Demonstrated stakeholder management and influencing skills, including the ability to build productive relationships and drive alignment across senior leaders and distributed teams.
• Experience with Technical Program Manager, Business Management, Chief of Staff–type execution roles, Technology Operations, Large transformation programs, Enterprise technology program management
• Experience with Cross-functional execution, Governance, controls, and issue management, Executive communications and leadership support, Change navigation in a growing organization
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Experience in preparing executive communications, business reviews, governance materials, dashboards, and status updates for senior business and technology audiences.
• Experience managing program schedules, milestones, risks, issues, decisions, and action items with clear ownership and follow-through.
• Proficiency with PowerPoint, Excel, project tracking, and collaboration tools; strong written and verbal communication skills.

Responsibilities

• Drive execution of Business Banking initiatives and lead planning and execution for technology programs and leadership priorities across Business Banking Technology.
• Develop program plans, governance cadence, milestones, and action plans that establish clear ownership, accountability, and measurable progress.
• Partner with engineering, product, controls, and business management teams to define program scope, objectives, deliverables, and dependencies aligned to technology and organizational priorities.
• Coordinate across engineering, product, architecture, and business stakeholders, drive delivery reviews and leadership updates, help leaders maintain visibility into progress and decisions
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Prepare executive-ready materials, leadership updates, business reviews, governance forums, and communications that summarize status, decisions, risks, and next steps.
• Drive continuous improvement across operating processes, reporting, controls governance, issue management, and execution routines to improve transparency, efficiency, and follow-through.
• Support change execution by coordinating communications, readiness activities, follow-ups, and stakeholder alignment as teams adopt new processes, priorities, and ways of working.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Skills

Technical PM

Cross-functional leadership

Analytical skills

Stakeholder mgmt

Tech program exp

Governance & controls

AI in PM

AI risk review

Executive comms

Program scheduling

Office tools

Job description

JPMorgan Chase & Co. in New York seeks a Lead Technical Program Manager within Consumer and Community Bank- Business Banking Technology to drive end-to-end technology programs, align cross-team work, and translate execution details into clear updates for decision-making.

You will partner with engineering, product, controls, and business management to define scope, milestones, and dependencies, while employing AI-enabled governance and reporting to improve transparency and outcomes.