Senior Tech Product Analyst - AI & HR Platform

CVS Health; Hartford (CT); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid time off

Wellness programs

Job summary

CVS Health is seeking a Senior Analyst - Technology Product within the HR Technology team to translate capability needs into clear product requirements and maintain documentation. You will partner with developers and scrum teams to deliver reliable releases and help set product direction through planning.

This role spans analytics platforms, AI capabilities, data integration, and observability. You will present roadmaps and results to leadership, gather customer feedback, and drive improvements

Qualifications

• 5+ years in Technology industry
• 3+ years in Technology product organization
• 3+ years with public cloud platforms (GCP/Azure)
• 3+ years with Jira and Confluence
• 2+ years of strong communication skills
• 2+ years of presenting to large audiences
• 2+ years collaborating with large cross-functional teams
• 2+ years of handling multiple products
• 1+ year with AI productivity tools (Claude, Copilot)

Responsibilities

• Define requirements: gather, analyze and document business and technical needs; write user stories and acceptance criteria; manage backlog in Jira.
• Create and maintain product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: coordinate planning, testing, and readiness; communicate changes to stakeholders and customers.
• Partner with delivery teams: work daily with developers and scrum teams; participate in sprint ceremonies.
• Be the voice of the customer: serve as the main contact for platform users; gather feedback and translate into product improvements.
• Research and innovate: track market trends, AI/data capabilities; propose ideas to the team.
• Contribute to planning: help build quarterly/annual roadmaps with priorities and dependencies.
• Present and communicate: create presentations on capabilities, roadmaps and results for leadership.
• Collaborate across the enterprise: align efforts with other teams and share knowledge.
• Manage multiple priorities: support several products with composure in high-pressure situations.

Skills

Requirements gathering

Documentation

Backlog management

Stakeholder communication

Product ownership

Agile/Scrum

Presentation skills

Cross-functional collaboration

AI/product awareness

Education

Bachelor's degree preferred

Tools

Jira

Confluence

Job description

CVS Health is seeking a Senior Analyst - Technology Product within the HR Technology team to translate capability needs into clear product requirements and maintain documentation. You will partner with developers and scrum teams to deliver reliable releases and help set product direction through planning.

This role spans analytics platforms, AI capabilities, data integration, and observability. You will present roadmaps and results to leadership, gather customer feedback, and drive improvements