Senior Tech Product Analyst — AI & Analytics Platform

CVS Health; Phoenix (AZ); Presencial; USD 65.000 - 173.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Descripción de la vacante

CVS Health is seeking a Sr. Analyst - Technology Product within the HR Technology team to shape and support technology products powering the HR experience.

You will translate high level capability needs into clear requirements, write user stories, and maintain product documentation while collaborating with developers and scrum teams. The role involves market research, roadmap planning, and presenting outcomes to leadership.

Formación

• 5+ years of professional experience in the Technology industry.
• 3+ years in a Technology product organization.
• 3+ years with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 2+ years of hands-on experience with Jira and Confluence.

Responsabilidades

• Define requirements: Gather, analyze, and document business and technical needs. Write user stories and acceptance criteria; maintain backlog in Jira.
• Create and maintain documentation: Build product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: Coordinate release planning, testing, and readiness; communicate changes to stakeholders.
• Partner with delivery teams: Work daily with developers, scrum masters, and teams; participate in sprint ceremonies.
• Be the voice of the customer: Serve as main contact for platform users; gather feedback and translate into improvements.
• Research and innovate: Track market trends and AI/data capabilities; bring ideas to the team.

Conocimientos

Tech product ownership

Communication skills

Presentations to large audiences

Agile/Scrum

Cross-functional collaboration

Educación

Bachelor's degree preferred

Herramientas

Jira

Confluence

Claude

Microsoft Copilot

Descripción del empleo

CVS Health is seeking a Sr. Analyst - Technology Product within the HR Technology team to shape and support technology products powering the HR experience.

You will translate high level capability needs into clear requirements, write user stories, and maintain product documentation while collaborating with developers and scrum teams. The role involves market research, roadmap planning, and presenting outcomes to leadership.