Executive IT Systems & Onsite Support Lead

TEKsystems; Englewood (CO); On-site; USD 75,000 - 100,000; Full time

Job summary

TEKsystems in Englewood, CO is seeking a Lead/Senior IT Systems Specialist to own and deliver onsite corporate IT support for executives and staff. The role combines executive support, operations ownership, and technical execution, requiring independent work and proactive process improvements.

The ideal candidate will manage day-to-day support, document workflows, image and deploy endpoints, and coordinate with leadership to optimize service delivery and user satisfaction.

Qualifications

• 5+ years of experience in IT Support, Desktop Support, Executive Support, End User Services, or related technology support role.
• Experience supporting executives, VIP users, and corporate leadership in high-visibility environments.
• Experience supporting Windows and macOS environments.
• Hands-on experience with Microsoft Intune, Microsoft 365, Active Directory, and endpoint management technologies.
• Experience deploying, imaging, and managing endpoint devices throughout the hardware lifecycle.
• Demonstrated ability to create, document, improve, or own IT support processes and workflows.
• Strong troubleshooting and problem-solving abilities across hardware, software, mobile devices, and collaboration technologies.
• Excellent interpersonal, communication, and customer service skills.
• Ability to work independently and exercise sound judgment with minimal direction.

Responsibilities

• Provide white-glove technology support to executive leadership, corporate employees, and remote users.
• Deliver timely and professional support for desktop, laptop, mobile device, application, and collaboration technology issues.
• Support executive meetings, conference rooms, Teams Rooms, and high-visibility business events.
• Build trusted relationships with executives, executive assistants, and business stakeholders.
• Act as the primary point of contact for escalated and high-priority support requests.
• Ensure a consistently positive and professional support experience across all user interactions.

Skills

Executive Support

End User Services

Desktop Support

VIP Support

Independent Work

Tools

Microsoft Intune

Microsoft 365

Active Directory

Job description

TEKsystems in Englewood, CO is seeking a Lead/Senior IT Systems Specialist to own and deliver onsite corporate IT support for executives and staff. The role combines executive support, operations ownership, and technical execution, requiring independent work and proactive process improvements.

The ideal candidate will manage day-to-day support, document workflows, image and deploy endpoints, and coordinate with leadership to optimize service delivery and user satisfaction.