Senior TAM: Proactive Data Center & AI Solutions

Dell Technologies; Omaha (NE); On-site; USD 120,000 - 160,000; Full time

Job summary

Dell Technologies is seeking a Senior Advisor, Technical Account Manager to support customers around the globe from Omaha, NE, Washington, DC, or CO. You will serve as a subject matter expert for data center infrastructure products and solutions, focusing on reliability and proactive service delivery.

The role involves helping Federal customers and partners implement AI solutions in secure environments, driving best practices, and ensuring customer satisfaction.

Qualifications

• Experience in technical account management or TAM roles.
• Knowledge of data center infrastructure products and solutions.
• Experience working with federal customers and partners.

Responsibilities

• Support customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center products.
• Collaborate with cross‑functional teams to drive proactive support and identify sales opportunities.
• Assist partners in implementing AI solutions in secure, compliant environments.

Skills

Customer relations

Strategic thinking

Technical depth

Education

BS in CS

Job description

Dell Technologies is seeking a Senior Advisor, Technical Account Manager to support customers around the globe from Omaha, NE, Washington, DC, or CO. You will serve as a subject matter expert for data center infrastructure products and solutions, focusing on reliability and proactive service delivery.

The role involves helping Federal customers and partners implement AI solutions in secure environments, driving best practices, and ensuring customer satisfaction.