Senior Talent Management Consultant (Hybrid) | Pay Analytics

Salary.com; Waltham (MA); Ibrido; USD 85.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays

On-site meals

Phone reimbursement

Comprehensive benefits

401K with match

Hybrid work

Descrizione del lavoro

Salary.com seeks a Senior Professional Services Consultant to implement and support customers using Salary.com's compensation software. Based in our Waltham, MA HQ with hybrid work, you will manage implementation plans, configure systems for client compensation processes, and train users to ensure successful adoption.

Ideal candidates have 2–5 years in a consultative, customer-facing role with HCM products, strong Excel skills, and the ability to work independently while collaborating with

Competenze

• Bachelor's Degree (Human Resources, Math, Business Analytics focus is preferred).
• 2 - 5 years in customer-facing consultative role with an HCM product.
• Able to thrive in a fast-paced, multi-task-oriented environment.
• Advanced Excel skills.
• Capacity to work independently, as well as collaborate with a team.
• Certified Compensation Professional a plus.

Mansioni

• On-board new customers to begin their satisfactory experience with Salary.
• Define and execute implementation plans, ensuring projects are delivered on time, and to client expectations.
• Evaluate client use cases and business needs to design configurations that support their compensation processes.
• Facilitate user acceptance testing.
• Test and troubleshoot final system setups prior to go-live.
• Deliver product training and support during and after implementation.
• Provide ongoing product support to our customer.
• Develop rapport and credibility with Clients and HR Partners.
• Document client business processes and software system configurations.
• Collaborate with Product Management and Technology to develop solutions for customers.
• Develop standard processes and procedures to scale recurring initiatives.
• Diagnose and solve technical issues related to the software application.
• Ensure client satisfaction and product/service adoption.
• Partner with Sales on product demonstrations, project scoping, and proposal development.

Conoscenze

Advanced Excel

Customer-facing

HCM product

Formazione

Bachelor's degree

Descrizione del lavoro

Salary.com seeks a Senior Professional Services Consultant to implement and support customers using Salary.com's compensation software. Based in our Waltham, MA HQ with hybrid work, you will manage implementation plans, configure systems for client compensation processes, and train users to ensure successful adoption.

Ideal candidates have 2–5 years in a consultative, customer-facing role with HCM products, strong Excel skills, and the ability to work independently while collaborating with