Senior Talent Acquisition Tech Analyst (Remote)

Twilio Inc.; United States; Remote; USD 117,000 - 172,000; Full time

Benefits offered by this job

Competitive pay

Generous time off

Parental leave

Healthcare

401(k) retirement plan

Job summary

Twilio is seeking a Senior People Technology Analyst - Talent Acquisition to help gather requirements, design solutions, test features, and provide configuration support across the recruit-to-hire lifecycle.

The role partners with Talent Acquisition, People Technology, and business stakeholders to drive efficient, user-friendly technology solutions using Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and fraud/sourcing tools.

Qualifications

• Bachelor’s degree in IS, business, HR, or related field; Master’s preferred.
• 5+ years of HR technology/business systems analysis focused on Talent Acquisition apps.
• Experience supporting core recruitment systems: Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
• Strong SDLC, including requirements gathering, data modeling, process mapping, UAT execution, and documentation.
• SOX controls experience and audit support.
• Experience configuring, testing, and implementing HR tech systems.
• Excellent communication with both technical and non-technical TA stakeholders.
• Ability to manage multiple projects in a fast-paced environment.
• Deep knowledge of recruitment processes, lifecycle management, sourcing strategies, and pre-hire compliance.

Responsibilities

• Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specs.
• Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire outcomes.
• Analyze existing talent acquisition systems and workflows to identify areas for improvement, optimization, and fraud prevention.
• Configure, design, and implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
• Develop detailed functional design documents and use cases for candidate sourcing, screening, and onboarding.
• Define test strategies, author UAT scripts, coordinate testing cycles with recruiters, and log/triage defects.
• Manage and execute testing activities including system, integration, and UAT testing for the hiring tech stack.
• Provide post-implementation support, troubleshooting, and continuous improvement recommendations for all TA apps.
• Liaise between TA and People Technology PMs/Owners to ensure solutions meet complex needs.
• Maintain up-to-date knowledge of recruitment technologies and sourcing tools for system enhancements.
• Create user guides, release notes, and documentation for new features and training sessions.

Skills

HR tech experience

Talent Acquisition apps

SDLC

UAT testing

Stakeholder communication

Multi-project management

Audit/SOX knowledge

Education

Bachelor's degree in Information Systems, Business Administration, Human Resources, or related field

Master's degree preferred

Tools

Eightfold

Greenhouse

Workday

HackerRank

LinkedIn

HireRight

Candidate fraud tools

Job description

Twilio is seeking a Senior People Technology Analyst - Talent Acquisition to help gather requirements, design solutions, test features, and provide configuration support across the recruit-to-hire lifecycle.

The role partners with Talent Acquisition, People Technology, and business stakeholders to drive efficient, user-friendly technology solutions using Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and fraud/sourcing tools.