Remote Senior People Technology Analyst, Talent Acquisition

Twilio Inc.; San Francisco (CA); On-site; USD 138,000 - 172,000; Full time

Benefits offered by this job

Equity plan

Health care

401(k) retirement

Job summary

Twilio seeks a Senior People Technology Analyst - Talent Acquisition to gather requirements, design and test solutions, and support the recruit-to-hire lifecycle across platforms like Eightfold, Greenhouse, Workday, and more. You’ll partner with TA, People Technology, and stakeholders to drive efficient, user-friendly tech for global hiring.

You will design functional specs, craft UAT scripts, lead testing cycles, and provide post‑implementation support while staying current on recruitment tools

Qualifications

• Bachelor's degree in Information Systems, Business Administration, Human Resources, or related field; Master's preferred.
• 5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
• Proven expertise and experience supporting core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
• Strong expertise in the software development lifecycle (SDLC), including standard business analysis methodologies, requirements gathering, data modeling, process mapping, UAT execution, and documentation.
• Experience working with internal and external audit teams and understanding of SOX controls to support recurring audit requests and walkthroughs.
• Excellent communication skills, capable of interfacing effectively with both technical and non-technical TA stakeholders.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Deep knowledge of HR processes strictly related to recruitment, candidate lifecycle management, sourcing strategies, and pre-hire compliance.

Responsibilities

• Gather requirements with TA and HR to translate business processes into technical specs.
• Lead follow-up sessions and demos to ensure recruit-to-hire outcomes are met.
• Analyze TA systems and workflows for improvements and fraud prevention.
• Configure and implement TA platforms across Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
• Create functional design documents and use cases for sourcing, screening, onboarding.
• Define test strategies and author UAT scripts; coordinate testing cycles.
• Conduct system, integration, and UAT testing for quality delivery across the TA stack.
• Provide post-implementation support and continuous improvement for TA apps.
• Serve as liaison between TA and People Technology Product Managers.
• Maintain up-to-date knowledge of recruitment tech; create user guides and release notes.

Skills

HR tech analysis

SDLC knowledge

Requirements gathering

Communication

Project management

Education

Bachelor's degree in Information Systems, Business Administration, HR, or related field

Master's degree preferred

Tools

Eightfold

Greenhouse

Workday

HackerRank

LinkedIn

HireRight

Jira

Confluence

ServiceNow

Job description

Twilio seeks a Senior People Technology Analyst - Talent Acquisition to gather requirements, design and test solutions, and support the recruit-to-hire lifecycle across platforms like Eightfold, Greenhouse, Workday, and more. You’ll partner with TA, People Technology, and stakeholders to drive efficient, user-friendly tech for global hiring.

You will design functional specs, craft UAT scripts, lead testing cycles, and provide post‑implementation support while staying current on recruitment tools