Senior Tableau Instructor: Drive Adoption & Training

salesforce.com, inc.; Chicago (IL); Remote; USD 94.000 - 142.000; Vollzeit

Zusammenfassung

Salesforce.com, inc. is seeking a Senior Instructor - Tableau to deliver high-impact training on Tableau Desktop, Prep, and Server. You will lead 1:Many customer sessions, create engaging hands-on demos, and guide customers through product adoption.

The role focuses on accelerating adoption, maintaining class excellence, and collaborating with Cloud Success teams. Domestic travel to events and workshops is required as part of the engagement.

Qualifikationen

• 3+ years experience, including 1 year on Salesforce Platform/Data Cloud/Agentforce.
• Tableau Data Analyst certification required.
• Ability to rapidly learn new technologies.
• Proven success in leading customer-facing trainings and engagements.
• Experience with virtual training platforms (Zoom, WebEx).
• Understanding of business analysis, change management, user adoption, release governance.

Aufgaben

• Deliver expert-level 1:Many customer adoption training sessions (beginner, intermediate, advanced) across modalities.
• Facilitate hands-on demos and exercises, showing features and best practices.
• Explain complex features simply; provide resources and real-time answers.
• Maintain excellence in classes and virtual workshops.
• Drive adoption, reduce attrition, and boost customer satisfaction.
• Stay current on Salesforce tech and integration methodologies.
• Collaborate with Cloud Success teams; support events and content updates.
• Travel to major marketing events or onsite workshops as needed.
• Maintain 30-35 teach days per quarter; mentor others in instructor community.

Kenntnisse

Customer training

Salesforce platform

Tableau cert

Zoom/WebEx exp

Change management

Ausbildung

Bachelor's degree (CS/IT/Eng)

Tools

Zoom

WebEx

Jobbeschreibung

Salesforce.com, inc. is seeking a Senior Instructor - Tableau to deliver high-impact training on Tableau Desktop, Prep, and Server. You will lead 1:Many customer sessions, create engaging hands-on demos, and guide customers through product adoption.

The role focuses on accelerating adoption, maintaining class excellence, and collaborating with Cloud Success teams. Domestic travel to events and workshops is required as part of the engagement.