Senior Tableau Instructor for Cloud Success & Adoption

salesforce.com, inc.; Indianapolis (IN); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce is seeking a Senior Instructor - Tableau to deliver high-impact training on Tableau Desktop, Prep, and Server Administration. You will run 1:Many customer engagements and workshops, empowering users to adopt Salesforce technology.

As part of the Cloud Success ONE TEAM, you will simplify complex concepts, provide hands-on demos, and guide customers through best practices. Travel for events is expected to support clients across the United States.

Qualifications

• Bachelor's degree in relevant field or equivalent practical experience.
• Tableau Data Analyst certification required.

Responsibilities

• Deliver expert-level training: Conduct technical, high-standard 1:Many customer adoption training sessions (beginner, intermediate, advanced) across various modalities (virtual, in-person, events).
• Facilitate hands-on learning: Provide engaging hands-on demos and exercises, demonstrating features and functionality effectively, and most importantly the 'why' behind best practices.
• Ensure customer understanding: Simplify complex technical features into easy-to-follow explanations and provide real-time answers and additional resources.
• Maintain excellence: Consistently deliver effective, well-managed, and well-facilitated classes and virtual interactive workshops, upholding a standard of excellence.
• Drive adoption & satisfaction: Equip customers with the knowledge to drive adoption, reduce attrition, and foster long-term success with Salesforce products, achieving outstanding customer satisfaction scores (4.7+ out of 5).
• Product & Platform Expertise: Stay current on the latest Salesforce technology, best practices, and integration methodologies, providing technical advice and adoption guidance.
• Cross-Functional Collaboration: Partner closely with Cloud Success teams including Content Development, Onboarding, Success Guides, Architects, and Technical Support.
• Support Key Events: Travel as required to major marketing events, conferences (e.g., Dreamforce, World Tours, TDX), or onsite customer workshops.
• Manage Utilization: Maintain a minimum of 30-35 teach days per quarter, with additional productive time dedicated to: Ramping on new courses and delivering event/program-based training., Collaborating with content teams on updates or new material., Staying up-to-date on platform changes., Completing mandatory corporate training., Contribute to maintenance release testing on content, Mentor and ramp others in the Instructor Community on course and delivery standards

Education

Bachelor's degree in Computer Science / IT / Engineering

Tableau Data Analyst certification

Job description

Salesforce is seeking a Senior Instructor - Tableau to deliver high-impact training on Tableau Desktop, Prep, and Server Administration. You will run 1:Many customer engagements and workshops, empowering users to adopt Salesforce technology.

As part of the Cloud Success ONE TEAM, you will simplify complex concepts, provide hands-on demos, and guide customers through best practices. Travel for events is expected to support clients across the United States.