Senior Systems Reliability Engineer - Logistics & WMS Ops

levistraussandco; Henderson (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Levi Strauss & Co. is seeking a Senior Reliability Engineer in Henderson, NV to lead major incident responses and drive reliability improvements across global warehouse and transportation operations.

You will partner with engineering, operations, vendors, and business stakeholders to reduce risk and enhance business continuity. With 6+ years in reliability engineering or enterprise logistics tech, you will own root-cause analysis, develop long-term remediation plans, and uplift monitoring and

Qualifications

• 6+ years of experience in systems reliability engineering, application support, platform operations, production support, or enterprise logistics technology environments.
• Experience leading major incident response, coordinating cross-functional recovery efforts, and driving operational improvements for business-critical systems.
• Strong troubleshooting expertise across applications, integrations, databases, monitoring platforms, and operational technologies.
• Experience with Manhattan WMS, Manhattan Active WMS, Manhattan TMS, Centiro TMS, Manhattan LMS, UKG WFM, MuleSoft, Talend, SAP AFS, SAP S/4HANA, ServiceNow, Microsoft Power BI, Tableau, Manhattan SCI, SQL Server, Oracle, Snowflake, or comparable enterprise platforms.

Responsibilities

• Lead high-impact incident response efforts, coordinating technical teams and recovery activities to minimize business disruption.
• Own root cause analysis, corrective action planning, and long-term remediation of recurring or high-severity production issues.
• Improve monitoring, observability, operational health indicators, runbooks, and deployment readiness across Distribution & Logistics platforms.
• Partner with engineering teams, operations teams, vendors, cybersecurity, infrastructure teams, and third-party logistics providers to strengthen platform reliability and resilience.
• Coach engineers and support teams on troubleshooting practices, operational excellence, and the effective use of AI-enabled tools to improve reliability and efficiency.

Skills

Systems reliability engineering

Incident response leadership

SQL proficiency

Observability and monitoring

Cross-functional collaboration

Tools

Manhattan WMS

Manhattan Active WMS

Manhattan TMS

Power BI

Tableau

SAP S/4HANA

SQL Server

Oracle

Job description

Levi Strauss & Co. is seeking a Senior Reliability Engineer in Henderson, NV to lead major incident responses and drive reliability improvements across global warehouse and transportation operations.

You will partner with engineering, operations, vendors, and business stakeholders to reduce risk and enhance business continuity. With 6+ years in reliability engineering or enterprise logistics tech, you will own root-cause analysis, develop long-term remediation plans, and uplift monitoring and