Senior Systems Engineer - Remote MSP, Client-Centric Ops

Cyber Advisors; Salt Lake City (UT); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

PTO & 8 paid holidays

Employer-paid health and dental

401k with employer matching

Paid time for continuing education

Job summary

Cyber Advisors based in Salt Lake City is seeking an experienced Systems Engineer to design, implement, and support IT environments for diverse clients. This role offers remote/hybrid work after onboarding and is based in the Salt Lake City, UT area.

You'll troubleshoot complex networks, manage Windows/macOS servers, AD, Exchange, DNS/DHCP, and security, with exposure to virtualization and Office 365. Excellent communication and documentation are essential, with growth and benefits opportunities.

Qualifications

• Dedication to customer satisfaction and getting it right the first time.
• Demonstrate ability to explain complex technical concepts to a non-technical audience.
• Strong trouble-shooting skills across a broad and diverse population and environment.
• Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices.
• Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
• Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
• Appreciation of internal customer business, goals and objectives, strategies, and needs.
• Demonstrate ability to manage and prioritize multiple tasks, aggressive targets and deadlines.
• Demonstrate understanding of priorities and effective work procedures, self-manage work time and prioritize multiple tasks and problems.

Responsibilities

• Provide primarily remote and on-site support to our clients.
• Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.
• Develop and maintain knowledge of customer's specific business environment.
• Perform major technology platform migrations (Exchange, Active Directory, and others)

Skills

Networking fundamentals

Windows Server

Active Directory

Exchange

DNS/DHCP

VMware/Hyper-V

Office 365 Admin

Education

Bachelor's degree in Computer Science or equivalent

CompTIA A+

CompTIA Net+

CompTIA Server+

AZ-900

AB-900

SC-900

5+ years IT experience

Tools

VMWare/Hyper-V

Job description

Cyber Advisors based in Salt Lake City is seeking an experienced Systems Engineer to design, implement, and support IT environments for diverse clients. This role offers remote/hybrid work after onboarding and is based in the Salt Lake City, UT area.

You'll troubleshoot complex networks, manage Windows/macOS servers, AD, Exchange, DNS/DHCP, and security, with exposure to virtualization and Office 365. Excellent communication and documentation are essential, with growth and benefits opportunities.