Senior Systems Engineer — MSP Networking & Virtualization

Velocity1; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Velocity1 is seeking a Systems Engineer to deliver planned deployments, refreshes, upgrades, and migrations with strong Tier 2 support. The role emphasizes quality, clear communication, and thorough documentation to support long-term maintainability.

You will collaborate with senior engineers, apply standard change management, and provide customer-facing updates that explain technical outcomes in plain language. Onsite office work with occasional remote support is expected.

Qualifications

• 5+ years of IT support/implementation experience (MSP experience preferred).
• Working knowledge of networking fundamentals and troubleshooting (VLANs, subnetting, DHCP/DNS).
• Experience implementing and supporting Windows Server environments and/or virtualization platforms.
• Familiarity with Microsoft 365 administration (core admin centers and basic troubleshooting).
• Strong documentation habits and ability to follow and maintain standards.
• Professional customer communication and teamwork mindset.
• U.S. citizenship required to support certain regulated customers and environments.

Responsibilities

• Deliver planned deployments, refreshes, upgrades, and migrations with quality, validation, and clean handoff.
• Provide strong Tier 2-level support and collaborate with senior/escalation engineers.
• Maintain thorough as‑built documentation to support long-term maintainability.
• Communicate scope, risks, and dependencies clearly with customers and teammates.
• Participate in change management and post‑change validation.

Skills

Networking basics

Windows Server

M365 administration

Documentation habits

Customer communication

Team collaboration

Education

IT-related degree or equivalent

Tools

VMware/Hyper‑V

PowerShell

Job description

Velocity1 is seeking a Systems Engineer to deliver planned deployments, refreshes, upgrades, and migrations with strong Tier 2 support. The role emphasizes quality, clear communication, and thorough documentation to support long-term maintainability.

You will collaborate with senior engineers, apply standard change management, and provide customer-facing updates that explain technical outcomes in plain language. Onsite office work with occasional remote support is expected.