Senior Systems Analyst, Zip Procurement (Hybrid NYC)

The New York Times; New York (NY); Hybrid; USD 130,000 - 145,000; Full time

Job summary

The New York Times is seeking a Senior System Analyst - Procurement to manage Zip configuration and release cycles, ensuring stability and governance across Workday Financials and other SaaS apps. This is a hybrid role based in our New York City headquarters, requiring in-office presence about 2 days per week.

You will partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes, enforce governance, and support ongoing improvements while

Qualifications

• 5+ years configuring or administering SaaS procurement or finance apps.
• 3+ years in modern integration patterns (APIs, event-driven architectures).
• Hands-on production SaaS configuration, testing, release management and change control.
• Familiarity with enterprise ticketing tools such as ServiceNow/Bytes and JIRA.
• Ability to translate requirements into structured configuration changes and document decisions.
• Strong analytical skills, attention to detail, and data quality.
• Experience in enterprise technology, finance systems or shared services within media or similar complex organization.
• Experience as a consulting with financial systems.

Responsibilities

• Manage Zip configuration, including workflows, fields, validations, permissions, and company settings.
• Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production.
• Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and governance with security standards.
• Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes.
• Evaluate and resolve Zip support requests, defects, and small enhancements.
• Follow our SDLC and change control procedures to guarantee proper configuration, testing, validation, and deployment.
• Maintain configuration documentation, process flows, and decision logs for Zip and its integrations (e.g., Workday Financials, Ironclad).
• Monitor Zip usage, performance, and data quality, and recommend improvements to workflows, templates, and user experience.
• Be the internal subject matter expert (SME) for Zip, providing guidance and training to our users and partner teams.
• Contribute to governance forums and prioritization meetings, helping evaluate and size enhancement requests (S/M/L/XL) for Zip.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Skills

SaaS procurement apps

APIs

ServiceNow/Bytes

JIRA

Change control

Data quality

Finance systems

Consulting with financial systems

Tools

JIRA

ServiceNow/Bytes

Job description

The New York Times is seeking a Senior System Analyst - Procurement to manage Zip configuration and release cycles, ensuring stability and governance across Workday Financials and other SaaS apps. This is a hybrid role based in our New York City headquarters, requiring in-office presence about 2 days per week.

You will partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes, enforce governance, and support ongoing improvements while