Zip Platform Admin: Procure-to-Pay Workflow Architect

InDepth Engineering Solutions, LLC

Palo Alto (CA)

Hybrid

USD 120,000 - 160,000

Full time

6 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

InDepth Engineering Solutions, LLC in Palo Alto, CA is seeking a Zip Administrator to own configuration, maintenance, and continuous improvement of our Zip intake‑to‑pay platform. You will partner with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant purchasing operations.

Responsibilities include designing and deploying complex workflows, integrating Zip with ERP and ticketing systems, providing day‑to‑day production

Qualifications

2-3+ years of hands-on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.
Strong analytical and organisational skills, with experience designing, testing, and launching automated approval and routing logic.
Experience partnering with cross-functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.
Familiarity with ticketing or service management tools such as Jira for issue tracking and support. Excellent written and verbal communication skills, with the ability to document processes clearly for technical and non-technical audiences.

Responsibilities

Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
Provide day‑to‑day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
Test, validate, and release workflow and configuration changes, including regression testing during Zip platform updates.
Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.