Procurement Systems Administrator

Zobility; Palo Alto (CA); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Zobility seeks a Zip Administrator to own configuration, maintenance, and continuous improvement of our procurement orchestration platform. You will partner with procurement, legal, sourcing, and finance to build intake forms, approval workflows, and routing logic that support compliant, efficient purchasing while integrating Zip with ERP systems.

Hybrid role with onsite work days; you will provide day-to-day production support, test changes, monitor performance, and document configurations for

Qualifications

• Minimum 2-3+ years configuring, administering, or building workflows in Zip or similar platform.
• Understanding of procurement, supply chain, SaaS operations and approval processes.
• Strong analytical and organizational skills with experience in designing automated workflows.
• Experience partnering with procurement, legal, sourcing, and finance to translate requirements into configurations.
• Familiarity with ticketing or service management tools like Jira; clear written and verbal communication.

Responsibilities

• Configure, maintain, and improve complex conditional approval workflows, intake forms, and routing logic in Zip.
• Collaborate with procurement, legal, sourcing, and finance to translate requirements into scalable workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow problems using Jira or similar systems.
• Maintain integrations between Zip and ERP/ticketing platforms to ensure accurate data flow across procurement and finance.
• Provide day-to-day production support for procurement, legal, and sourcing teams; ensure platform uptime and data integrity.
• Test, validate, and release workflow/configuration changes, including regression testing.
• Monitor platform performance and adoption; recommend improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and admin procedures for knowledge sharing and audits.

Job description

The Zip Administrator will own the configuration, maintenance, and continuous improvement of our Zip intake-to-pay procurement orchestration platform. This role partners with procurement, legal, sourcing, and finance stakeholders to build intake forms, approval workflows, and routing logic that support efficient, compliant purchasing operations, while integrating Zip with enterprise systems such as ERP and ticketing platforms.

Key Responsibilities

• Configure, build, and maintain complex conditional approval workflows, dynamic intake forms, and routing logic within the Zip platform.
• Partner with procurement, legal, sourcing, and business stakeholders to translate purchasing and intake requirements into scalable Zip workflow designs.
• Manage service requests, triage issues, and troubleshoot workflow or routing logic problems using ticketing systems such as Jira.
• Support and maintain integrations between Zip and enterprise systems, including ERP platforms, to ensure accurate, timely data flow across procurement, finance, and sourcing processes.
• Provide day-to-day production support for procurement, legal, and sourcing teams, resolving issues and ensuring platform uptime and data integrity.
• Test, validate, and release workflow and configuration changes, including regression.
• Monitor platform performance, user adoption, and workflow efficiency, recommending and implementing improvements as purchasing processes evolve.
• Document workflow configurations, business rules, and administrative procedures to support knowledge sharing and audit readiness.

Required Qualifications

• 2-3+ years of hands-on experience configuring, administering, or building workflows within Zip or a comparable intake/procurement orchestration platform.
• Working knowledge of procurement, supply chain, or SaaS operations and how purchasing requests move from intake through approval and fulfillment.
• Strong analytical and organizational skills, with experience designing, testing, and launching automated approval and routing logic.
• Experience partnering with cross-functional stakeholders, including procurement, legal, sourcing, and finance, to gather requirements and translate them into system configurations.
• Familiarity with ticketing or service management tools such as Jira for issue tracking and support. Excellent written and verbal communication skills, with the ability to document processes clearly for technical and non-technical audiences.

Nice to Have (Preferred Qualifications)

• Experience with SAP or other ERP platforms, particularly integrating purchasing modules (such as SAP MM) with intake or procurement orchestration tools.
• Demonstrated skill in purchasing business process design, including requirements analysis, process mapping, and configuration of purchasing workflows.
• Experience supporting procure-to-pay or source-to-pay process improvements in an

Remarks

This role is a combination of a Project Manager and a

Systems Administrator position.

Years of

Experience: 3+ years in Project Management, 3+ years in System Administration, 10+ years Business Experience

Key Skills:

ZIP ADMIN, SAP, Purchasing background, Communication and Documentation Skills. SAP Certification is a Plus.

Work Mode:

Hybrid with Onsite work Tues., Wed., Thurs.