Senior Systems Analyst - Procurement

The New York Times; New York (NY); Hybrid; USD 130,000 - 145,000; Full time

Job summary

The New York Times is seeking a Senior System Analyst - Procurement to manage Zip configuration and release cycles, ensuring stability and governance across Workday Financials and other SaaS apps. This is a hybrid role based in our New York City headquarters, requiring in-office presence about 2 days per week.

You will partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes, enforce governance, and support ongoing improvements while

Qualifications

• 5+ years configuring or administering SaaS procurement or finance apps.
• 3+ years in modern integration patterns (APIs, event-driven architectures).
• Hands-on production SaaS configuration, testing, release management and change control.
• Familiarity with enterprise ticketing tools such as ServiceNow/Bytes and JIRA.
• Ability to translate requirements into structured configuration changes and document decisions.
• Strong analytical skills, attention to detail, and data quality.
• Experience in enterprise technology, finance systems or shared services within media or similar complex organization.
• Experience as a consulting with financial systems.

Responsibilities

• Manage Zip configuration, including workflows, fields, validations, permissions, and company settings.
• Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production.
• Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and governance with security standards.
• Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes.
• Evaluate and resolve Zip support requests, defects, and small enhancements.
• Follow our SDLC and change control procedures to guarantee proper configuration, testing, validation, and deployment.
• Maintain configuration documentation, process flows, and decision logs for Zip and its integrations (e.g., Workday Financials, Ironclad).
• Monitor Zip usage, performance, and data quality, and recommend improvements to workflows, templates, and user experience.
• Be the internal subject matter expert (SME) for Zip, providing guidance and training to our users and partner teams.
• Contribute to governance forums and prioritization meetings, helping evaluate and size enhancement requests (S/M/L/XL) for Zip.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Skills

SaaS procurement apps

APIs

ServiceNow/Bytes

JIRA

Change control

Data quality

Finance systems

Consulting with financial systems

Tools

JIRA

ServiceNow/Bytes

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About The Role, Mission Or Department Overview

The Senior System Analyst is an individual contributor within Enterprise Technology responsible for the configuration, release management, and operational support of Zip, our procurement and intake platform. As a Sr. Systems Analyst - Procurement you will report to the Sr. Manager of HRIS. You will partner with multiple teams, including Sourcing, Accounts Payable, Finance, Legal, and Enterprise Applications. Your partnerships will ensure Zip remains stable, well-governed, and aligned with Workday and other SaaS financial applications. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 2 days/week.

Responsibilities

• Manage Zip configuration, including workflows, fields, validations, permissions, and company settings
• Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production
• Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and compliance with governance and security standards
• Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes
• Evaluate and resolve Zip support requests, defects, and small enhancement
• Follow our SDLC and change control procedures to guarantee proper configuration, testing, validation, and deployment
• Maintain configuration documentation, process flows, and decision logs for Zip and its integrations (e.g., Workday Financials, Ironclad)
• Monitor Zip usage, performance, and data quality, and recommend improvements to workflows, templates, and user experience
• Be the internal subject matter expert (SME) for Zip, providing guidance and training to our users and partner teams
• Contribute to governance forums and prioritization meetings, helping evaluate and size enhancement requests (S/M/L/XL) for Zip
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world

Basic Qualifications

• 5+ years of experience administering or configuring SaaS procurement or finance applications
• 3+ years in modern integration patterns (APIs, event-driven architectures)
• Hands-on experience managing configuration in a production SaaS environment, including testing, release management, and change control
• Familiarity with enterprise ticketing tools (e.g., ServiceNow/Bytes, JIRA) and structured intake and prioritization processes
• Experience translate requirements into structured configuration changes and document decisions
• Strong analytical skills, attention to detail and data quality
• Background in enterprise technology, finance systems, or shared services within a media or similar complex organization
• Experience as a consulting with financial systems

Preferred Qualifications

• Experience with Workday Financials configuration or integrations related to AP, purchasing, and supplier management

Additional Compensation And Benefits

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between:

$130,000 - $145,000 USD

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.