Senior Systems Analyst -Information/HR Technology (UKG & Peoplesoft)

UT Southwestern Medical Center; Dallas (TX); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

PPO medical plan

Preventive care

Paid time off

TRS retirement

Parental leave

Wellness programs

Tuition reimbursement

PSLF eligible

Job summary

UT Southwestern Medical Center in Dallas seeks a Senior Systems Analyst to administer and optimize UKG Pro WFM and related PeopleSoft modules. You will design data mappings, develop SQL-based validations, and drive end‑to‑end configurations across ERP systems.

You will partner with HR and Finance, handle complex data relationships, and contribute to test planning and training to ensure robust, scalable solutions. This hybrid role requires Dallas residency or relocation.

Qualifications

• Education: Bachelor’s Degree in business administration, computer science, or another related field.
• Experience: 5 years of business systems and/or project experience with exposure to systems or project development and testing.
• Preferred: 5+ years of progressive business systems analysis, project implementation or application support.
• Direct experience navigating, querying, or troubleshooting PeopleSoft HRMS/Payroll tables and data structures.
• Proficiency in writing SQL for data validation, query writing and reporting.
• Strong technical proficiency in UKG Pro WFM (Timekeeping, Advanced Scheduling, Attendance, Leave, EZCall, and Data Hub).
• Highly preferred: Direct experience configuring and optimizing UKG Geofencing for mobile workforce management.
• Highly preferred: Strong familiarity with UKG Analytics (building dashboards, advanced reporting, insights).

Responsibilities

• Provide expert‑level system administration and technical support for UKG Pro WFM and associated PeopleSoft modules or integrations.
• Configure, test, and optimize advanced UKG Timekeeping rules, pay policies, routing, attendance, geofencing, and Advanced Scheduler configurations.
• Identify, troubleshoot, configure, and resolve application bottlenecks, system bugs and clock issues.
• Partner with HR, Payroll and operational units to conduct fit/gap analyses and map business workflows to technical specifications.
• Analyze complex data relationships between UKG and PeopleSoft to ensure data mapping and consistent business logic across systems.
• Validate and manipulate backend data using advanced reports, SQL queries, and data extraction tools.
• Leverage UKG Analytics and Data Hub to build dashboards and deliver actionable insights.
• Lead technical aspects of system enhancements, service releases, interfaces, and HR technology projects.

Skills

UKG Pro WFM

PeopleSoft

SQL

Data integration

SDLC

Data mapping

Analytics

Education

Bachelor's Degree

Tools

UKG Data Hub

PeopleSoft HRMS

Job description

Job Summary

Join our dynamic Technology team as Senior Systems Analyst where you will drive the administration, optimization and strategic support of our enterprise workforce management and core HR applications. In this role, you will serve as a technical subject matter expert for the UKG Workforce Management system (UKG Pro WFM) and partner closely with teams utilizing our PeopleSoft ERP ecosystem to translate complex operational needs into robust technical configurations, manage data integrations, and write advanced SQL queries to ensure seamless data integrity across our platforms.

Location

Hybrid (Incumbent must reside in or be willing to relocate to Dallas/Fort Worth Metroplex).

Sponsorship

This position does not support H1B visa sponsorship.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare—no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Required Experience and Education

• Education: Bachelor’s Degree in business administration, computer science, or another related field.
• Experience: 5 years of business systems and/or project experience with exposure to systems or project development and testing, installation, and training.
• Preferred Experience and Qualifications:
  • Minimum 5 years of progressive business systems analysis, project implementation or application support experience.
  • Proven hands‑on technical exposure to system development lifecycles (SDLC), including requirements gathering, complex configuration, end‑to‑end testing and end‑user training.
  • Direct experience navigating, querying, or troubleshooting PeopleSoft HRMS/Payroll tables and data structures.
  • Proficiency in writing SQL for data validation, query writing and reporting.
  • Strong technical proficiency in UKG Pro WFM (Timekeeping, Advanced Scheduling, Attendance, Leave, EZCall, and Data Hub).
  • Highly preferred: Direct experience configuring and optimizing UKG Geofencing for mobile workforce management.
  • Highly preferred: Strong familiarity with UKG Analytics (building custom dashboards, advanced operational reporting, and data‑driven insights).

Responsibilities

• Provide expert‑level system administration and technical support for UKG Pro WFM and associated PeopleSoft modules or integrations.
• Configure, test, and optimize advanced UKG Timekeeping rules, complex pay policies, routing, attendance, geofencing, and Advanced Scheduler configurations (patterns, rotations and coverage rules).
• Identify, troubleshoot, configure, and resolve application bottlenecks, system bugs and hardware‑related clock issues (including terminal deployment and communications).
• Partner with HR, Payroll and operational business units to conduct comprehensive fit/gap analyses, evaluate design choices, and map business workflows to technical specifications.
• Analyze complex data relationships between UKG and PeopleSoft, ensuring flawless data mapping, interface validation and consistent business logic across systems.
• Validate and manipulate backend data using advanced reports, SQL queries, and data‑extraction tools (including UKG Data Hub).
• Leverage UKG Analytics and Data Hub to build custom dashboards, analyze workforce trends and deliver actionable operational insights to leadership.
• Participate in a 24/7 on‑call rotation to ensure high availability and timely support of critical production workflows.
• Lead technical aspects of system enhancements, service releases, interface deployments and cross‑functional HR technology projects.
• Build, execute and document robust test scenarios, coordination scripts, and unit‑testing protocols to ensure stable code and configuration promotion.
• Coordinate with internal technical teams and external vendors to escalate and resolve complex application architecture or interface issues.
• Serve as a mentor to junior staff, system analysts, and subject matter experts; assist in assigning project workloads, monitoring deliverables, and onboarding team members.
• Author clear, comprehensive documentation, technical specifications and interactive training materials to empower end‑users and drive system adoption.
• Provide expertise gained from previous ERP implementations and operational knowledge to lead the team members through the design, configuration and implementation of the ERP application software modules or database and/or technical components.
• Use ERP software expertise and operational knowledge to evaluate and confirm integration and consistency of business process design across the ERP software modules.
• Identify customization, interface, report, ad conversion requirements.
• Facilitate decision‑making processes required to successfully execute project plans and contribute to the creation of an accurate project plan and task list.
• Define user authorization requirements and participate in the resolution of problems, concerns and issues as needed.
• Assist with the creation of test scenarios/scripts, coordinate testing efforts, participate in testing of designed solutions and verify/validate results of conversion efforts and testing results.
• Assist with the creation and delivery of end‑user training and training materials.
• Provide initial post‑implementation support to end users on the production system.
• Coordinate with other resources to identify, document, and resolve issues and assist with data mapping and validation.
• Assist with the internal and external communications regarding the business system implementation project and ongoing support; develop and maintain project plans and provide project status reports.
• Supervise lower‑level staff, which may include SRCs, Business Analyst Supervisors, Sr. Business Analysts, and Business Analysts; interview, hire, mentor, counsel employees; oversee training and determine work priorities of staff; evaluate work progress.

Security and EEO Statement

Security
This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal‑opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Location Details

Primary Location:
Texas‑Dallas‑5323 Harry Hines Blvd

Job Information

Job: Information Technology

Organization: 560000 – IR Business Admin Systems

Schedule: Full‑time

Shift: Day Job

Employee Status: Regular

Job Type: Standard

Job Posting Date: Jul 14, 2026, 9:36:53 PM