Sr. HRIS Analyst

Gravity IT Resources; Brentwood (TN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Gravity IT Resources is seeking a Senior HRIS Analyst to lead UKG Pro WFM administration, configuration, and integrations, with additional focus on SAP SuccessFactors Employee Central. The role requires strong technical leadership, data governance, and cross‑functional collaboration in a hybrid Nashville area setting.

You will own system stability, testing, and process improvements, delivering scalable HRIS solutions while partnering with HR, IT, and vendors to meet enterprise requirements.

Qualifications

• Bachelor’s degree in HR, Information Systems, Business, or related field.
• 6+ years of progressive HRIS experience.
• Advanced experience administering UKG Pro WFM, including workforce management configuration, security, scheduling, and timekeeping.
• Experience supporting SAP SuccessFactors Employee Central administration, configuration, and ongoing system maintenance.
• Experience with integrations, data replication, interfaces, and enterprise system connectivity.
• Hands-on experience with security administration, role-based permissions, and data governance controls.
• Experience supporting system upgrades, testing cycles, and production releases.
• Strong troubleshooting and root-cause analysis skills across UKG Pro WFM and integrated HR systems.
• Strong communication skills with the ability to translate technical concepts for non-technical audiences.
• Ability to work independently, prioritize effectively, and drive issues to completion.
• High attention to detail with a strong focus on data accuracy, governance, and control standards.
• Strong documentation, testing, and change management discipline.

Responsibilities

• Serve as the primary technical owner and system administrator for UKG Pro WFM, providing advanced configuration, platform optimization, user setup, access management, technical support, and ongoing enhancements.
• Configure and maintain UKG Pro WFM components including pay codes, work rules, accrual profiles, Genies, Hyperfinds, navigation profiles, organizational mappings, and workforce management configurations.
• Lead the configuration and optimization of UKG Pro WFM to support workforce management, scheduling, timekeeping, labor rules, and evolving business requirements.
• Manage UKG Pro WFM security roles, permissions, manager visibility, and access controls in alignment with governance standards.
• Provide administration and configuration support for SAP SuccessFactors Employee Central, including business rules, workflows, data models, and system configuration.
• Maintain and troubleshoot integrations between UKG Pro WFM, SuccessFactors Employee Central, payroll, identity management, and other enterprise systems.
• Monitor scheduled jobs, interfaces, data feeds, and replication processes to ensure timely and accurate processing across HR technology platforms.
• Lead troubleshooting and root‑cause analysis for system issues, configuration defects, interface failures, and data discrepancies across UKG Pro WFM and integrated HR systems.
• Support system upgrades, patches, feature releases, regression testing, and production deployments across UKG Pro WFM, SuccessFactors, and related technologies.
• Develop, execute, and document test plans using Test Assure or similar tools to validate system changes, enhancements, and integrations.
• Create and maintain system documentation including configurations, procedures, support guides, and change records.
• Partner with HR, Payroll, IT, and third‑party vendors to gather requirements and deliver scalable technical solutions.
• Recommend and implement process improvements to strengthen reliability, automation, governance, controls, and user experience.
• Identify opportunities to leverage automation and AI‑enabled capabilities across HR systems to improve efficiency, data quality, processes, and decision‑making.
• Manage multiple priorities independently while providing responsive, high‑quality support to stakeholders.
• Communicate effectively with technical teams, functional partners, and leaders across all levels of the organization.
• Proactively create and maintain SOPs for owned processes to reduce single points of failure and improve operational continuity.

Skills

UKG Pro WFM

SuccessFactors EC

HRIS Administration

Integrations

Security Administration

Testing & QA

Documentation

Cross-functional

Education

Bachelor’s degree in HR/IS/Business

Tools

Test Assure

Excel

Job description

Senior HRIS Analyst (UKG Pro WFM / SuccessFactors Employee Central)

Location: Nashville, TN (Hybrid - must be in the Nashville area)
Employment Type: Direct Hire

Overview

The Sr HRIS Analyst is responsible for the administration, configuration, support, and continuous improvement of the UKG Pro WFM platform, serving as the primary technical owner and subject matter expert. This role ensures system stability, data integrity, security, and alignment with enterprise business requirements. You will lead UKG Pro WFM administration, configuration management, integrations, testing, release support, and process optimization, while also providing technical leadership and ongoing support for SAP SuccessFactors Employee Central (HRIS) and related HR systems. The ideal candidate is highly self‑directed, technically strong, and able to deliver scalable solutions in a fast‑paced environment.

Key Responsibilities

• Serve as the primary technical owner and system administrator for UKG Pro WFM, providing advanced configuration, platform optimization, user setup, access management, technical support, and ongoing enhancements.

• Configure and maintain UKG Pro WFM components including pay codes, work rules, accrual profiles, Genies, Hyperfinds, navigation profiles, organizational mappings, and workforce management configurations.

• Lead the configuration and optimization of UKG Pro WFM to support workforce management, scheduling, timekeeping, labor rules, and evolving business requirements.

• Manage UKG Pro WFM security roles, permissions, manager visibility, and access controls in alignment with governance standards.

• Provide administration and configuration support for SAP SuccessFactors Employee Central, including business rules, workflows, data models, and system configuration.

• Maintain and troubleshoot integrations between UKG Pro WFM, SuccessFactors Employee Central, payroll, identity management, and other enterprise systems.

• Monitor scheduled jobs, interfaces, data feeds, and replication processes to ensure timely and accurate processing across HR technology platforms.

• Lead troubleshooting and root‑cause analysis for system issues, configuration defects, interface failures, and data discrepancies across UKG Pro WFM and integrated HR systems.

• Support system upgrades, patches, feature releases, regression testing, and production deployments across UKG Pro WFM, SuccessFactors, and related technologies.

• Develop, execute, and document test plans using Test Assure or similar tools to validate system changes, enhancements, and integrations.

• Create and maintain system documentation including configurations, procedures, support guides, and change records.

• Partner with HR, Payroll, IT, and third‑party vendors to gather requirements and deliver scalable technical solutions.

• Recommend and implement process improvements to strengthen reliability, automation, governance, controls, and user experience.

• Identify opportunities to leverage automation and AI‑enabled capabilities across HR systems to improve efficiency, data quality, processes, and decision‑making.

• Manage multiple priorities independently while providing responsive, high‑quality support to stakeholders.

• Communicate effectively with technical teams, functional partners, and leaders across all levels of the organization.

• Proactively create and maintain SOPs for owned processes to reduce single points of failure and improve operational continuity.

Required Skills

• Bachelor’s degree in HR, Information Systems, Business, or a related field (or equivalent experience).

• 6+ years of progressive HRIS systems experience.

• Advanced experience administering and configuring UKG Pro WFM, including workforce management configuration, security, scheduling, and timekeeping.

• Experience supporting SAP SuccessFactors Employee Central administration, configuration, and ongoing system maintenance.

• Experience with integrations, data replication, interfaces, and enterprise system connectivity.

• Hands‑on experience with security administration, role‑based permissions, and data governance controls.

• Experience supporting system upgrades, testing cycles, and production releases.

• Strong troubleshooting and root‑cause analysis skills across UKG Pro WFM and integrated HR systems.

• Strong communication skills with the ability to translate technical concepts for non‑technical audiences.

• Ability to work independently, prioritize effectively, and drive issues to completion.

• High attention to detail with a strong focus on data accuracy, governance, and control standards.

• Strong documentation, testing, and change management discipline.

Nice to Have Skills

• Experience with testing tools such as Test Assure.

• Understanding of emerging AI‑enabled capabilities within enterprise HR technology platforms and ability to apply them to improve administration and user experience.

• Advanced Excel and reporting skills.

• Experience working across cross‑functional teams, business partners, and external vendors.

Preferred Education and Experience

• Bachelor’s degree in HR, Information Systems, Business, or related field (or equivalent experience).

• 6+ years of progressive HRIS systems experience.

Other Requirements

• Must be located in (or able to relocate to) Nashville, TN area and work ahybrid schedule.

Equal Employment Opportunity Statement

Equal Employment Opportunity Statement
Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.