Senior Systems Administrator - TS/SCI Desktop Support

D2 Consulting; Springfield (VA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health/Dental/Vision

401(k) match

PTO - Accrued Paid Time Off

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Job summary

D2 Consulting is seeking a Senior System Administrator (Desktop Support) in Springfield, VA, with an active TS/SCI security clearance. You will support NGA College end-users, maintain desktop systems, and ensure reliable operation of computer systems for on-site and remote users.

You will handle complex troubleshooting, software/hardware upgrades, and user training while coordinating with senior leadership and stakeholders.

Qualifications

• 8+ years of experience in systems administration or desktop support.
• Experience with Windows environments, remote user support, and imaging workflows.
• Certifications like Security+ or CASP are preferred.

Responsibilities

• Provide advanced desktop and server support to NGA College end-users.
• Coordinate upgrades, troubleshooting, and problem resolution for on-site and remote users.
• Lead complex data recovery, backups, and system monitoring to ensure uptime.
• Train end-users on hardware and software usage and best practices.
• Act as liaison for NGA events involving IT equipment and support.

Skills

Troubleshooting

Attention to detail

Writing skills

Time management

Team player

Adaptability

Physical stamina

Tools

Windows 11

Windows 10

Citrix

SMS

SCCM

VDI

KVMs

Printers

Job description

D2 Consulting is seeking a Senior System Administrator (Desktop Support) in Springfield, VA, with an active TS/SCI security clearance. You will support NGA College end-users, maintain desktop systems, and ensure reliable operation of computer systems for on-site and remote users.

You will handle complex troubleshooting, software/hardware upgrades, and user training while coordinating with senior leadership and stakeholders.