Senior Systems Administrator / Technical Account Manager (MSP)

Bowman Williams; Baldwin Park (CA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and PTO

Certification reimbursement program

Job summary

A leading IT services firm in Baldwin Park, California, is seeking a Senior Systems Administrator / Technical Account Manager to provide advanced systems administration and account management. This role requires a minimum of 5 years of IT support experience and proficiency in Microsoft technologies. The position offers a competitive salary range of $115,000 - $130,000 and opportunities for unlimited pay increases through certifications. Benefits include health insurance and a clear path for advancement.

Qualifications

• 5+ years of IT support, systems administration, or technical consulting experience required.
• Excellent communication and client-facing skills.
• Strong troubleshooting skills.

Responsibilities

• Serve as a technical advisor for clients.
• Provide proactive support and resolve escalations.
• Implement and configure Microsoft 365, Azure, and networking solutions.

Skills

IT support

Systems administration

Technical consulting

Troubleshooting

Client-facing skills

Proficiency in Microsoft 365

Proficiency in Azure Entra ID

Proficiency in Windows Server

Experience with PSA/RMM tools

Education

Preferred certifications: CompTIA A+/Network+, Microsoft Modern Desktop Administrator, Microsoft Azure Fundamentals (AZ-900), ITIL v4

Tools

ConnectWise

Job description

Senior Systems Administrator / Technical Account Manager (MSP)

Senior Systems Administrator / Technical Account Manager (MSP)

5 days ago Be among the first 25 applicants

This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$115,000.00/yr - $130,000.00/yr

Direct message the job poster from Bowman Williams

Senior Business Operations Manager & Cloud Recruiter at Bowman Williams

Are you an experienced MSP professional who enjoys balancing technical depth with client-facing responsibilities? This role combines advanced systems administration with technical account management, giving you the opportunity to directly influence client success across multiple industries. You’ll primarily support clients in the San Fernando Valley area, working onsite when needed while also collaborating closely with internal teams to ensure environments remain secure, reliable, and aligned with best practices.

With a Microsoft-first approach and a strong emphasis on professional growth, this position is ideal for someone with at least a Level 2.5 skill set who’s ready to step into a high-impact, client-facing role. You’ll troubleshoot and implement solutions hands-on, while also guiding clients through long-term technical alignment and improvement. Alongside a competitive salary, this opportunity offers unlimited pay increases tied to certifications and a clear path for rapid advancement.

Your Contribution

• Serve as a trusted technical advisor, ensuring client environments meet modern standards.
• Provide proactive support, resolving escalations and preventing recurring issues.
• Implement and configure Microsoft 365, Azure Entra ID, Windows Server, and networking solutions.
• Conduct client environment audits, maintain thorough documentation, and identify stack gaps.
• Drive value through monthly change management efforts and continuous improvement initiatives.
• Collaborate with internal teams on long-term problem management and service delivery.

What You’ll Bring

• 5+ years of IT support, systems administration, or technical consulting experience (MSP required).
• Proficiency in Microsoft 365, Azure Entra ID, Windows Server (2016–2022), and core networking.
• Strong troubleshooting skills across desktops, servers, and infrastructure.
• Experience with PSA/RMM tools such as ConnectWise.
• Excellent communication and client-facing skills, with the ability to work independently.
• Preferred certifications: CompTIA A+/Network+, Microsoft Modern Desktop Administrator, Microsoft Azure Fundamentals (AZ-900), ITIL v4.

What’s in It for You

• Salary range: $115,000–$130,000 (commensurate with experience).
• Unlimited salary increases for certifications earned.
• Health insurance effective day one, plus vision, dental, life, and disability coverage.
• 401(k) with company match, FSAs, and Employee Assistance Program.
• Paid holidays and PTO.
• Laptop, cellphone reimbursement, and certification reimbursement program.
• Advancement opportunities with a clear path to leadership.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Bowman Williams by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Project Engineer” roles.

Cypress, CA $109,182.00-$163,773.00 4 days ago

Los Angeles, CA $50,000.00-$60,000.00 2 weeks ago

Los Angeles, CA $91,800.00-$194,400.00 2 weeks ago

Rancho Dominguez, CA $70,000.00-$100,000.00 1 month ago

Orange, CA $80,000.00-$100,000.00 2 weeks ago

Manufacturing Engineer, Special Projects

Monterey Park, CA $70,000.00-$80,000.00 1 month ago

Los Angeles County, CA $65,000.00-$90,000.00 1 year ago

Los Angeles Metropolitan Area $70,000.00-$120,000.00 2 weeks ago

Los Angeles Metropolitan Area 2 weeks ago

Azusa, CA $80,000.00-$120,000.00 2 weeks ago

Los Angeles Metropolitan Area 3 weeks ago

Los Angeles, CA $74,700.00-$99,700.00 1 month ago

Commerce, CA $70,000.00-$85,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.