Senior Systems Administrator III – TS/SCI Clearance

TAP Engineering; College Park (MD); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Paid Time Off (15–25 days)

401(k) with employer match

Medical coverage for employees

Dental & Vision

Life insurance & disability

Tuition reimbursement

Wellness incentives

Referral bonuses

Job summary

TAP Engineering LLC is seeking a Systems Administrator to support leading-edge research and engineering. This role ensures the availability, reliability, and performance of mission-critical IT systems and infrastructure, collaborating with agency management and technical teams.

The position emphasizes advanced technical support, troubleshooting across enterprise environments, and strong documentation and communication skills to resolve complex issues.

Qualifications

• Active TS/SCI clearance with polygraph.
• Bachelor’s degree in a related discipline with 15+ years of related experience, or 20+ years of related experience in lieu of a degree.
• Ability to work effectively with cross-functional teams.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including troubleshooting, diagnosis, resolution, and escalation of IT issues.
• Support the implementation, configuration, maintenance, and daily operation of client, server, storage, network, and mobile devices.
• Manage system configurations and daily operational activities.
• Assist in escalating issues and communicating status to agency management and internal customers.
• Analyze escalated tickets and provide technical recommendations and feedback to agency management and internal customers.
• Configure, administer, and maintain UNIX, Windows, and other operating systems.
• Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments.

Skills

TS/SCI clearance

Cross-functional teamwork

Problem solving

Education

Bachelor’s degree in a related discipline

15+ years experience or 20+ years without degree

Job description

TAP Engineering LLC is seeking a Systems Administrator to support leading-edge research and engineering. This role ensures the availability, reliability, and performance of mission-critical IT systems and infrastructure, collaborating with agency management and technical teams.

The position emphasizes advanced technical support, troubleshooting across enterprise environments, and strong documentation and communication skills to resolve complex issues.