Systems Administrator III

TAP Engineering LLC; College Park (MD); On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Paid Time Off 15–25 days

401(k) match

Medical coverage

Dental & Vision

Life insurance

Disability insurance

FSAs

Tuition reimbursement

Employee assistance

Wellness incentives

Referral bonuses

Job summary

TAP Engineering LLC is seeking a Systems Administrator to support cutting-edge research and engineering. The role provides advanced technical support, systems administration, troubleshooting, and issue resolution across enterprise IT environments to ensure availability, reliability, and performance of mission-critical systems.

Responsibilities include Tier 1 and 2 support, configuring and maintaining servers, storage, and networks, and administering UNIX and Windows systems.

Qualifications

• Active TS/SCI clearance with appropriate polygraph required.
• Bachelor’s degree in a related discipline with 15+ years of related experience, or 20+ years of related experience in lieu of a degree.
• Ability to work effectively with cross-functional teams.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, troubleshooting, diagnosis, resolution, and escalation of IT issues.
• Support the implementation, configuration, maintenance, and daily operation of client, server, storage, network, and mobile devices.
• Manage system configurations and daily operational activities.
• Assist in escalating issues and communicating status to agency management and internal customers.
• Analyze escalated tickets and provide technical recommendations and feedback to agency management and internal customers.
• Configure, administer, and maintain UNIX, Windows, and other operating systems.
• Apply knowledge of system administration interdependencies within SOA environments.

Skills

TS/SCI clearance

Cross-functional teamwork

Education

Bachelor’s degree in related discipline

20+ years experience in lieu of degree

Job description

Position Overview

TAP Engineering is seeking a Systems Administrator to support leading-edge research and engineering. The Systems Administrator provides advanced technical support, systems administration, troubleshooting, and problem resolution across enterprise IT environments. This role supports the availability, reliability, and performance of mission-critical systems and infrastructure while working closely with agency management, internal customers, and technical teams to resolve complex issues.

Key Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including troubleshooting, diagnosis, resolution, and escalation of IT issues
• Support the implementation, configuration, maintenance, and daily operation of client, server, storage, network, and mobile devices
• Manage system configurations and daily operational activities
• Assist in escalating issues and communicating status to agency management and internal customers
• Analyze escalated tickets and provide technical recommendations and feedback to agency management and internal customers
• Configure, administer, and maintain UNIX, Windows, and other operating systems
• Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments

Required Qualifications

• Active TS/SCI clearance with appropriate polygraph
• Bachelor’s degree in a related discipline with 15+ years of related experience, or 20+ years of related experience in lieu of a degree
• Ability to work effectively with cross-functional teams

Preferred Qualifications

• Experience supporting laboratory, research, or technical environments
• Strong documentation, communication, and organizational skills

Compensation

The anticipated salary range for this position is $140,000–$175,000, based on relevant experience, qualifications, and other applicable factors. The compensation range provided is a general guideline and is not a guarantee of compensation or salary.

Clearance Requirement

This position requires an active TS/SCI security clearance with appropriate polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.

Benefits Overview

TAP Engineering offers a comprehensive and competitive benefits package, including:

• Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
• Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
• Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
• Dental & Vision: Employer-paid plans with optional enhancements
• Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Flexible Spending Accounts: Healthcare and dependent care FSAs
• Tuition Reimbursement: Up to $36,000 per year for approved coursework
• Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
• Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses

Additional Information

TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.