Senior Systems Administrator Advisor – Desktop & IT Operations

General Dynamics Information Technology; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

General Dynamics Information Technology in St. Louis, MO seeks a Systems Administrator Advisor to support enterprise IT for a high-security intelligence customer. The role emphasizes desktop support, system reliability, and collaborative problem solving in a fast-paced environment.

The ideal candidate has 5+ years of experience, a BA/BS, and certifications like Security+ or CASP and ITIL v4 Foundations, with TS/SCI eligibility. Willingness to work on-site at customer site is required.

Qualifications

• BA/BS (or equivalent experience).
• 5+ years of experience.
• Security+ or CASP.
• ITIL v4 Foundations.

Responsibilities

• Provide excellent technical support to end-users and maintain desktop systems.
• Resolve issues for on-site and remote users and coordinate upgrades.
• Perform advanced software installations and OS upgrades.
• Configure and maintain networked computer systems and hardware.
• Lead and guide less-experienced personnel on workstation/server data integrity matters.
• Conduct complex hardware and software audits to ensure standards compliance.
• Strong written and verbal communication with technical and non-technical colleagues.

Skills

VDI

Windows 11

Windows 10

End User Hardware

Desktop Image Management

Email Support

Software Support

Strong Communication

Education

BA/BS or equivalent

5+ years experience

Tools

Citrix

SMS

SCCM

Windows 7/10/11

Job description

General Dynamics Information Technology in St. Louis, MO seeks a Systems Administrator Advisor to support enterprise IT for a high-security intelligence customer. The role emphasizes desktop support, system reliability, and collaborative problem solving in a fast-paced environment.

The ideal candidate has 5+ years of experience, a BA/BS, and certifications like Security+ or CASP and ITIL v4 Foundations, with TS/SCI eligibility. Willingness to work on-site at customer site is required.