Senior Systems Admin: Physical Security & Surveillance

Donnelly-; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Donnelly- is seeking a Systems Administrator to support, maintain, and optimize enterprise physical security and surveillance infrastructure. You will administer Pro-Watch access control, Genetec Security Center, ChangeGear SQL databases, and IP camera systems, while ensuring reliability, security, and availability of critical systems.

You will troubleshoot complex issues across servers, databases, and networks, coordinate upgrades, and contribute to disaster recovery planning.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline preferred.
• Minimum 8 years of IT experience supporting enterprise server environments and critical infrastructure.
• Experience supporting physical security systems, access control platforms, video management systems, surveillance infrastructure, or related OT preferred.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication with a strong customer-service mindset.

Responsibilities

• Administer and maintain Pro-Watch access control servers, applications, and associated hardware.
• Support and manage Genetec Security Center, video management systems, and camera integrations.
• Maintain and optimize ChangeGear SQL databases, including performance, availability, backup, and recovery.
• Serve as SME for enterprise IP camera systems, video recording platforms, storage systems, and surveillance infrastructure.
• Troubleshoot and resolve issues involving access control, surveillance systems, servers, databases, and supporting infrastructure.
• Coordinate hardware and software upgrades for physical security systems and related infrastructure.
• Monitor system health, performance, capacity, and availability across physical security platforms and server environments.
• Perform system patching, firmware upgrades, security updates, and vulnerability remediation.
• Develop and maintain disaster recovery and business continuity procedures for critical physical security systems.
• Create and maintain technical documentation, system diagrams, operating procedures, and support guides.
• Provide on-call and emergency support for critical physical security and surveillance systems.
• Collaborate with Cybersecurity, Networking, Facilities, and Operations teams to ensure secure, reliable operation.

Skills

Customer service mindset

Troubleshooting

Communication skills

Organizational skills

Independent work

Education

Bachelor’s degree in Information Technology or related discipline

Tools

Pro-Watch

Genetec Security Center

ChangeGear SQL databases

PowerShell

Active Directory

SQL Server

Job description

Donnelly- is seeking a Systems Administrator to support, maintain, and optimize enterprise physical security and surveillance infrastructure. You will administer Pro-Watch access control, Genetec Security Center, ChangeGear SQL databases, and IP camera systems, while ensuring reliability, security, and availability of critical systems.

You will troubleshoot complex issues across servers, databases, and networks, coordinate upgrades, and contribute to disaster recovery planning.