Title: Senior Systems Engineer
Location: Hybrid – Tempe, AZ
Type: Perm
Position Overview
The Senior Systems Engineer is a senior-level role responsible for the architecture, engineering, lifecycle management, and operational support of enterprise physical security systems, including CCTV/video surveillance and access control/badging platforms. This position serves as a technical owner and subject matter expert, helping establish system strategy, integrations, standards, security practices, and lifecycle planning.
The Senior Systems Engineer collaborates with cross-functional teams and external partners to deliver scalable, resilient, and secure physical security solutions across an enterprise environment. The role includes travel of up to 20% to support site assessments, system implementations, audits, and technology initiatives.
Key Responsibilities
- Own the architecture, design, engineering, and technical roadmap for enterprise CCTV/video surveillance and access control systems.
- Establish system standards, reference architectures, deployment models, and technical requirements across multiple locations.
- Design solutions that support high availability, scalability, reliability, and resilience.
- Lead technical evaluations and decision-making for new solutions, system upgrades, integrations, and platform enhancements.
- Design and maintain architectures that incorporate appropriate network segmentation and security boundaries for physical security systems.
- Develop and maintain identity, authentication, and authorization models, including role-based access controls, secure remote administration, and integrations with enterprise identity platforms.
- Define monitoring, logging, and audit capabilities that support incident detection, investigations, and applicable security requirements.
- Manage the full lifecycle of physical security systems, including design, procurement, deployment, maintenance, upgrades, refresh planning, and retirement.
- Maintain accurate asset inventories for cameras, servers, storage, access control equipment, and related infrastructure.
- Develop and execute hardware and software lifecycle and refresh strategies.
- Partner with leadership on budget planning, forecasting, and investments related to physical security technology.
- Administer enterprise access control systems, including provisioning, modification, and revocation of badge access.
- Conduct periodic access reviews, audits, and security validations while maintaining appropriate records and reporting.
- Maintain CCTV and video management platforms, including camera configurations, recording policies, retention schedules, firmware, patching, system parameters, and health monitoring.
- Support incident response activities, including video retrieval and forensic analysis.
- Establish and maintain productive relationships with third-party vendors supporting physical security technologies.
- Travel to applicable locations and project sites to assess implementations, validate configurations, and support technology initiatives.
Qualifications
- Bachelor’s degree in Information Technology or a related field; relevant additional experience may substitute for education on a year-for-year basis.
- Seven (7) or more years of experience in physical security systems, infrastructure engineering, systems engineering, or a related technical discipline.
- Demonstrated experience architecting, administering, and supporting enterprise CCTV/video surveillance and access control systems.
- Experience with system architecture, network segmentation, identity and access management, role-based access controls, monitoring, logging, and auditing.
- Knowledge of physical security system lifecycle management, including design, procurement, deployment, maintenance, upgrades, and retirement.
- Ability to analyze complex technical problems, evaluate information, and develop effective solutions.
- Strong written and verbal communication skills with the ability to communicate technical concepts to technical and non-technical audiences.
- Demonstrated ability to take initiative, anticipate issues, and proactively address risks to minimize operational impact.
- Ability to manage vendor relationships and coordinate effectively with internal and external stakeholders.
- Ability to travel up to 20% based on projects, site assessments, and organizational initiatives.
- Ability to perform physical activities associated with site assessments and system support, including occasional standing, walking, climbing or balancing, and lifting or moving equipment weighing up to 25 pounds, with reasonable accommodations as applicable.
Preferred Skills
- Experience supporting large, multi-site enterprise environments.
- Experience supporting physical security systems in sensitive, restricted, or security-focused environments.
- Experience integrating physical security platforms with enterprise identity and infrastructure systems.
- Experience developing technical standards, reference architectures, lifecycle strategies, and system roadmaps.
- Strong vendor management and third-party partnership skills.
- Ability to collaborate effectively across technical, operational, administrative, security, and leadership teams.