Global Physical Security Systems Analyst

Western Digital; San Jose (CA); On-site; USD 102,500 - 136,600; Full time

Benefits offered by this job

Short-term incentive plan (STI)

Sales Incentive Plan (SIP)

Long-Term Incentive (LTI)

Medical/dental/vision insurance

401(k) plan with company match

Tuition reimbursement

Transit benefits

Employee stock purchase plan

Job summary

Western Digital is seeking a Physical Security Systems Analyst to manage day-to-day administration, deployment, and support of enterprise physical security systems across global sites. You will work with Lenel, Milestone, Axis, AMAG, and C-Cure, translating operational needs into scalable technical solutions.

The role requires monitoring, incident response, and configuration management, with SQL querying and documentation duties.

Qualifications

• Proven direct experience in physical systems integration and security technology.
• Demonstrated knowledge of access control systems, video management systems, security hardware, locks, sensors, and IoT devices.
• Strong ability to build effective relationships with cross-functional teams and key stakeholders.
• Proven ability to deliver security and technology solutions aligned with corporate standards.
• Experience managing multiple vendors, priorities, and budgets.

Responsibilities

• Troubleshooting and incident response
• System monitoring
• Support panel migrations, firmware updates, and reader configurations
• Validate system functionality after deployments (badging, access levels, video)
• Assist with AD sync validation and data accuracy
• Run basic SQL queries for troubleshooting and reporting
• Maintain documentation and standard operating procedures
• Provide responsive support for troubleshooting, service requests, and system-related incidents.
• Contribute to the ongoing improvement of user experience across security systems and related applications.
• Support the development and execution of physical security systems and technology roadmaps aligned to organizational objectives.
• Manage, track, and review requests using internal platforms such as ServiceNow, Smartsheet, or similar tools.
• Assist with the deployment and support of enterprise access control, video management, visitor management, and related security systems.
• Collaborate with third-party vendors, service providers, and security operations teams to maintain consistent global standards.
• Work within Windows, Linux, SQL, networking, and IoT environments to support security infrastructure.
• Integrate security devices and technologies into existing enterprise network environments, including PSIM, C-Cure, Lenel, AMAG, Milestone, Axis, ISOS, SWN, and related platforms.
• Participate in project planning and coordination, supporting end-to-end execution and timely delivery.
• Diagnose and resolve issues related to hardware, software, networking, and system performance.
• Monitor system health and performance to ensure stable, secure, and reliable operations.
• Provide technical support remotely and on-site as required.
• Deploy, maintain, and troubleshoot core business applications, including application servers, endpoints, supporting hardware, and databases.

Skills

Physical systems integration

Access control systems

Video management systems

IoT devices

Vendor management

SQL

Windows/ Linux

Tools

Lenel

Milestone

Axis

AMAG

C-Cure

SQL

Windows Servers

Job description

Western Digital is seeking a Physical Security Systems Analyst to manage day-to-day administration, deployment, and support of enterprise physical security systems across global sites. You will work with Lenel, Milestone, Axis, AMAG, and C-Cure, translating operational needs into scalable technical solutions.

The role requires monitoring, incident response, and configuration management, with SQL querying and documentation duties.