Senior System Administrator III — Onsite Chicago, Growth & Impact

Systems Plus, Inc.; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Bonus and awards programs

Professional growth opportunities

Job summary

A government contractor is looking for an IT Support Specialist in Chicago, IL, to provide technical assistance for hardware and software issues while maintaining cybersecurity compliance. The ideal candidate should hold a Bachelor’s degree, have at least 4 years of relevant experience, and possess necessary certifications. Responsibilities include customer support, troubleshooting, and lifecycle management of IT assets. Competitive benefits and growth opportunities available.

Qualifications

• 4 years of progressive experience demonstrating required proficiency.
• Ability to obtain and maintain a Tier 3 security clearance.

Responsibilities

• Log and brief activities to the Government Task Manager.
• Maintain operational baselines and cybersecurity compliance.
• Provide desk-side and remote support for software/hardware issues.
• Support local asset lifecycle management for IT hardware.
• Serve as the primary point of customer engagement.
• Support hardware configuration and installation.
• Assist with inventory and configuration management.
• Coordinate with Global Service Center for issue resolution.
• Communicate technical issues to customers.

Skills

Technical troubleshooting

Cybersecurity compliance

Customer engagement

Inventory management

Communication

Education

Bachelor's degree or equivalency

Tools

IAT II Certification

Professional Level Certification

Job description

A government contractor is looking for an IT Support Specialist in Chicago, IL, to provide technical assistance for hardware and software issues while maintaining cybersecurity compliance. The ideal candidate should hold a Bachelor’s degree, have at least 4 years of relevant experience, and possess necessary certifications. Responsibilities include customer support, troubleshooting, and lifecycle management of IT assets. Competitive benefits and growth opportunities available.