Senior Surgical Office Coordinator — Plastic Surgery

Johns Hopkins University; Baltimore (MD); On-site; USD 26,000 - 48,000; Full time

Job summary

Johns Hopkins University’s Plastic Surgery department seeks a Sr. Medical Office Coordinator to manage day-to-day activities of a busy surgical practice and support physicians in operating room and clinic time utilization.

You will handle complex scheduling, insurance preauthorizations, patient communications, and coordination of records and test results, ensuring smooth office operations and excellent patient service.

Qualifications

• High school diploma or GED required.
• Three years of progressively responsible medical office experience.
• Additional education may substitute for required experience per policy.

Responsibilities

• Coordinate complex scheduling for surgeries and visits.
• Collect insurance information and register in EPIC.
• Assist with insurance preauthorization and single case agreements.
• Coordinate follow-up visits and testing locations.
• Schedule labs and coordinate with other areas to complete scheduling.
• Reschedule clinics in collaboration with Access Services and Patient Service Coordinators.
• Obtain outside medical records and route to appropriate resources.
• Act as liaison for patients and coordinate future consultations and tests.
• Provide scheduling, registration and care coordination support to patients.
• May travel to multiple work sites as needed.

Skills

Scheduling

Insurance preauth

EPIC proficiency

Patient relations

Independent work

Education

High school diploma or GED

Tools

EPIC

Job description

Johns Hopkins University’s Plastic Surgery department seeks a Sr. Medical Office Coordinator to manage day-to-day activities of a busy surgical practice and support physicians in operating room and clinic time utilization.

You will handle complex scheduling, insurance preauthorizations, patient communications, and coordination of records and test results, ensuring smooth office operations and excellent patient service.