Senior Surgery Coordinator — Fellows & Residents

Mycenters; Charlotte (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Flagship Specialty in Charlotte, NC is seeking a Fellow & Resident Surgery Coordinator to manage patient flow and communications across referrals, clinics, and surgical scheduling.

The role supports fellows and residents, coordinating preoperative and postoperative care, insurance verifications, and timely patient communications to ensure seamless care throughout the surgical journey.

Responsibilities

• Serve as primary point of contact for patients, referring providers, hospitals, and the surgical team to maintain open channels of communication.
• Coordinate care for multiple Oral & Maxillofacial Surgery Fellows and one Resident, ensuring efficient patient flow across referral, consultation, insurance verification, and scheduling.
• Support the mission of the patient experience at Flagship Specialty by balancing clinic schedules, hospital obligations, trauma cases, and provider availability.
• Maintain continuity of patient care across multiple practice locations and hospital systems, and manage referrals for complex cases.
• Coordinate daily schedules of Fellows and Resident, ensuring appropriate coverage for scheduled procedures and emergencies.
• Monitor operating room schedules and adjust Fellow/Resident schedules for trauma cases and urgent add-ons with minimal disruption to appointments.
• Gather and interpret data from medical records to identify the need to modify care or treatment plans based on patient demographics and conditions.

Job description

Flagship Specialty in Charlotte, NC is seeking a Fellow & Resident Surgery Coordinator to manage patient flow and communications across referrals, clinics, and surgical scheduling.

The role supports fellows and residents, coordinating preoperative and postoperative care, insurance verifications, and timely patient communications to ensure seamless care throughout the surgical journey.