Surgical Coordinator & Scheduler — Patient Liaison

Physicians East; Greenville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Physicians East, P.A. seeks a Surgical Coordinator/Scheduler to manage patient scheduling for surgeries and physician appointments. This full-time role is based in Greenville, NC, with a Monday–Friday schedule and some overtime to ensure timely care.

Weekend work is rare but possible. The ideal candidate coordinates referrals, prepares pre-op documents, coordinates with hospitals and surgical centers, and maintains strict confidentiality in line with office policies.

Qualifications

• High School Diploma required.
• Associates Degree preferred.
• Experience in a medical office environment required.

Responsibilities

• Acts as liaison between physicians, patient, hospital, SurgiCenter, Eastern Radiology, any other entity where surgery is performed.
• Schedule/coordinate referrals to offices both inside and outside of Physicians East.
• Schedules all surgeries, referral appointments and post-op appointments.
• Answers calls for the department and schedules appointments.
• Always be extremely courteous and helpful and utilizes telephone in a courteous manner.
• Educates patients regarding pre-operative instructions and consents.
• Informs the surgery facility of any special needs of the patient.
• Prepares pre-op papers for patient to take to facility at pre-op visit prior to surgery.
• Sends surgery patient to the appropriate facility for chest x-ray, EKG, and blood work.
• Cancels and reschedules surgery as needed.
• Posts surgical cases with the hospital and surgical center using Healthspan.
• Coordinates and notifies physicians of surgery schedule.
• Participate in in-service education, staff meetings, and other continuing education programs to maintain optimal technical knowledge.
• Attend safety classes & compliance training as offered by Physicians East, PA.
• Work as a contributing member of a team to keep departments running smoothly.
• Performs other tasks as needed or required.Must maintain confidentiality.

Skills

Computer skills

Teamwork

Communication skills

Confidentiality

Interpersonal skills

Education

High School Diploma

Associates Degree preferred

Tools

Nextgen

Centricity

Healthspan

Job description

Physicians East, P.A. seeks a Surgical Coordinator/Scheduler to manage patient scheduling for surgeries and physician appointments. This full-time role is based in Greenville, NC, with a Monday–Friday schedule and some overtime to ensure timely care.

Weekend work is rare but possible. The ideal candidate coordinates referrals, prepares pre-op documents, coordinates with hospitals and surgical centers, and maintains strict confidentiality in line with office policies.