Senior Surety Client Advocate & Growth Leader

WTW group; Houston (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Job summary

Willis Towers Watson in Houston is seeking a Surety Client Advocate to oversee a book of business, drive client service and growth, and collaborate with servicing and broking teams to deliver tailored risk management solutions. The role emphasizes strong client relationships, strategic responses to coverage questions, and proactive renewal management.

The position requires 10+ years in commercial P&C client management, RIBO licensing, and excellent communications.

Qualifications

• 10+ years of commercial property and casualty client management experience.
• Experience servicing middle market and large risk managed accounts.
• RIBO License required.
• CIP and CRM designations preferred.
• Strong analytical and communication skills.

Responsibilities

• Manage a book of business and grow it year over year.
• Provide direction to servicing and broking teams.
• Prepare proposals and presentations for products and services.
• Research and answer client policy and coverage questions.
• Communicate with client decision makers and insurer personnel.
• Identify renewal and cross-sell opportunities.
• Ensure timely delivery of client deliverables.
• Maintain accurate client data and sales pipeline.

Skills

Client management

Insurance knowledge

Communication skills

Relationship building

Team collaboration

Education

RIBO License

CIP designation preferred

CRM designation preferred

Job description

Willis Towers Watson in Houston is seeking a Surety Client Advocate to oversee a book of business, drive client service and growth, and collaborate with servicing and broking teams to deliver tailored risk management solutions. The role emphasizes strong client relationships, strategic responses to coverage questions, and proactive renewal management.

The position requires 10+ years in commercial P&C client management, RIBO licensing, and excellent communications.