Senior Student Services Specialist: Admissions & Aid Ops

Miami University Alumni Association; Maine; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Benefit eligible

Job summary

The Miami University Alumni Association in Maine seeks a Sr Student Services Technician to support Admissions, Registrar and Student Financial Assistance. This regular hourly role requires discretion and strong administrative judgment to keep daily operations running smoothly across campuses.

Responsibilities include reviewing admission decisions, coordinating communications with prospective students, maintaining forms and status pages, and managing event registrations while upholding FERPA and

Qualifications

• Knowledge of unit’s operations, policies, and procedures.
• Knowledge of computer and office applications.
• Knowledge of related state and federal laws, e.g. FERPA.
• Oral and written communication skills.
• Ability to work with people with diverse backgrounds.
• May require supervisory, clerical and/or research skills.

Responsibilities

• Review and release admission decisions for all campuses.
• Coordinate recruitment emails, texts, and mailings to prospective students.
• Maintain applications, forms, checklists, status pages and confirmation processes.
• Manage on- and off-campus event registration websites, forms, reporting, check-ins, and surveys.
• Support prospective student processing and maintain data integrity in recruitment and admission information.
• Monitor operations of admission, registration, and financial assistance; ensure smooth workflow.
• Advise staff on admission, registration and financial aid objectives.

Skills

Unit operations

Office software

FERPA knowledge

Oral and written comms

Diversity awareness

Supervisory skills

Education

Some college coursework

Job description

The Miami University Alumni Association in Maine seeks a Sr Student Services Technician to support Admissions, Registrar and Student Financial Assistance. This regular hourly role requires discretion and strong administrative judgment to keep daily operations running smoothly across campuses.

Responsibilities include reviewing admission decisions, coordinating communications with prospective students, maintaining forms and status pages, and managing event registrations while upholding FERPA and