Senior Student Services & Admissions Lead

The Chronicle Of Higher Education, Inc.; Oxford (OH); On-site; USD 27,552 - 28,929; Full time

Job summary

Miami University is seeking a Sr Student Services Technician in Enrollment Operations to support admission decisions and coordinate communications with prospective students across campuses. The role involves handling recruitment materials, email/text campaigns, and maintaining enrollment-related databases.

The position requires at least 18 months of coursework beyond high school and 3 years of admissions or registrar experience.

Qualifications

• Requires eighteen months of coursework or training beyond high school and three years of admission, registrar or student financial assistance experience, or an equivalent combination of education and experience

Responsibilities

• Support and assist with the accurate review and release of admission decisions for all campuses.
• Support and assist with the delivery of recruitment, procedural and ad-hoc emails, text messages, and mailings to prospective students and applicants and assist in preparing, maintaining and monitoring automated prospective student communications.
• Assist with the maintenance of applications, forms, checklists, status pages and confirmation processes for recruitment, admission, and special programs.
• Assist with the management of on- and off- campus event registration websites, forms, reporting, check-ins, and surveys.
• Support prospective student processing and maintain the integrity of recruitment and admission information and databases.
• Monitors and reviews operations of admission, registration, and student financial assistance; ensures smooth work flow; ensures work product meets professional standards.
• Serves as informational resource to prospective students, current students and parents; investigates and resolves problems or difficulties related to admission, registration, and financial assistance. Interprets policies and procedures.
• Performs a variety of complex to advanced administrative tasks which may include coordinating student services/operations; updates, maintains and composes correspondence; processes/oversees admission, registration and financial assistance related transactions; perform various financial and budgetary tasks.
• Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
• Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
• Exercises judgment in providing guidelines; advise staff regarding admission, registration and financial assistance objectives.

Skills

FERPA knowledge

Oral communication

Written communication

Diversity awareness

Administrative support

Supervisory/leadership

Education

Coursework beyond high school

Job description

Miami University is seeking a Sr Student Services Technician in Enrollment Operations to support admission decisions and coordinate communications with prospective students across campuses. The role involves handling recruitment materials, email/text campaigns, and maintaining enrollment-related databases.

The position requires at least 18 months of coursework beyond high school and 3 years of admissions or registrar experience.