Admissions Support Specialist - Student Services

Miami University Alumni Association; Maine; On-site; USD 22,000 - 31,000; Full time

Job summary

Miami University Alumni Association is seeking a Student Services Technician to support the Admissions Office and related programs. This role handles a variety of administrative tasks and provides courteous service to students, families, and visitors.

Responsibilities include managing the visit phone line, front desk coverage, calendar tasks, event support, and data entry for student records, ensuring timely responses and accurate information.

Qualifications

• Ability to perform moderately complex administrative tasks with independent judgment.
• Familiarity with office applications and policies.
• Good written and verbal communication skills.
• Ability to work with diverse populations.

Responsibilities

• Assist in daily management of visit phone line and direct callers.
• Provide front desk coverage and room scheduling support.
• Calendar management and meeting preparation.
• Event and project support as requested.
• Maintain student files and data entry in databases.
• Informational resource for students and parents regarding admissions, registration and financial aid.

Skills

Customer service

Communication skills

Office software

Data entry

Calendar management

Tools

Microsoft Office

FERPA knowledge

Job description

Miami University Alumni Association is seeking a Student Services Technician to support the Admissions Office and related programs. This role handles a variety of administrative tasks and provides courteous service to students, families, and visitors.

Responsibilities include managing the visit phone line, front desk coverage, calendar tasks, event support, and data entry for student records, ensuring timely responses and accurate information.