Senior Strategy & Operations Partner, Success

Relativity; Georgia; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is seeking a Senior Strategy - Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions. You will bridge analytics and operations, shaping how cross-team initiatives are prioritized and executed.

You will work with Gainsight, Salesforce, and Tableau to surface risks, dependencies, and opportunities, guiding practical action and reporting to executives.

Qualifications

• 3-5 years in strategy, business operations, consulting, or customer success operations in SaaS/tech.
• Ability to influence senior leaders and turn data into actionable insights.
• Experience owning decisions in ambiguous, fast-moving environments and implementing new processes.

Responsibilities

• Serve as strategic thought partner to Success leadership, supporting planning and execution of operating rhythm.
• Collaborate with Relativity Success teams to translate on-ground intelligence into prioritization and reporting.
• Assist cross-team prioritization, assess dependencies, surface conflicts, and ground sequencing decisions in line with goals.
• Maintain visibility into in-flight work to ensure reporting reflects a complete picture.
• Propose actions with cross-team dependencies and AI/tech considerations to leadership.
• Support executive reporting and annual planning with current adoption and dynamics intelligence.

Skills

Strategic thinking

Stakeholder management

Data analysis

Communication

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy - Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions. You will bridge analytics and operations, shaping how cross-team initiatives are prioritized and executed.

You will work with Gainsight, Salesforce, and Tableau to surface risks, dependencies, and opportunities, guiding practical action and reporting to executives.