Senior Strategy & Operations Associate, Success Enablement

Relativity; Alabama; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity's Senior Strategy & Business Operations Associate will partner with Relativity Success to turn strategy into grounded decisions. You’ll balance relationships with rigorous analytics and help prioritize work across teams, AI, and technology initiatives.

You’ll support executive reporting and annual planning, ensuring the department remains aligned with goals while advising leadership on trade-offs and sequencing.

Qualifications

• 3-5 years in strategy, ops, consulting, or CS ops in SaaS/tech.
• Strong relationship skills and analytics to tell an actionable story.
• Proven ability to own decisions in ambiguity and build new processes.
• Able to manage heavy workload with disciplined prioritization.
• Excellent written, verbal, and executive communication; experience with Gainsight, Salesforce & Tableau.
• Bonus: SaaS, legal tech, or AI adoption experience.

Responsibilities

• Serve as a strategic thought partner to Success leadership and plan execution.
• Partner with Relativity Success teams to convert intel into priorities and reports.
• Support cross-team prioritization, assess dependencies, surface conflicts.
• Stay close to in-flight work to reflect a complete picture in reports.
• Recommend actions with cross-team risks and AI maturity signals.
• Contribute to executive reporting and annual planning with current intel.

Skills

Strategic planning

Relationship building

Cross-functional teamwork

Executive communication

Operational excellence

Project management

Risk management

AI-enabled operations

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity's Senior Strategy & Business Operations Associate will partner with Relativity Success to turn strategy into grounded decisions. You’ll balance relationships with rigorous analytics and help prioritize work across teams, AI, and technology initiatives.

You’ll support executive reporting and annual planning, ensuring the department remains aligned with goals while advising leadership on trade-offs and sequencing.