Senior Strategy & Operations Associate — Success Enablement

Relativity; Arizona; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity seeks a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions. You will balance strategic thinking with hands-on analysis, prioritizing work, managing AI and technology initiatives, and delivering value through data-informed decisions.

You’ll collaborate with Success teams to shape planning cycles, maintain an operating rhythm, and provide clear, executive-facing insights that drive prioritization and

Qualifications

• 3–5 years in strategy, business operations, or customer success operations in SaaS/tech.
• Proven ability to influence senior leaders and turn data into actionable stories.
• Experience owning decisions in ambiguous, fast-moving environments.

Responsibilities

• Serve as strategic thought partner to Success leadership, shaping planning and execution rhythm.
• Collaborate with Relativity Success teams to translate ground insights into prioritization.
• Assist cross-team prioritization, assess dependencies, surface conflicts, and plan sequencing.
• Maintain visibility across in-flight work to reflect a complete, up-to-date picture.
• Recommend actions with cross-team dependencies and a clear proposed course of action.
• Contribute to executive reporting and annual planning with current intelligence.

Skills

Strategic Planning

Cross-Functional teamwork

Executive communication

Analytics

AI-enabled operations

Project management

Risk management

Prioritization

Relationship-building

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity seeks a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions. You will balance strategic thinking with hands-on analysis, prioritizing work, managing AI and technology initiatives, and delivering value through data-informed decisions.

You’ll collaborate with Success teams to shape planning cycles, maintain an operating rhythm, and provide clear, executive-facing insights that drive prioritization and