Strategic Operations Partner, Success Enablement

Relativity; Minnesota; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Hybrid/Remote work

Job summary

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with Relativity Success leaders, turning strategy into grounded decisions. You will analyze dependencies, advise leadership, and help shape the department's operating rhythm with a data-driven approach.

You will work as a credible relationship-builder and hands-on operator, leveraging Gainsight, Salesforce, and Tableau to inform prioritization and reporting.

Qualifications

• 5+ years in strategy, ops, or customer success operations in SaaS/tech.
• Strong relationship-building with senior leaders and data-driven storytelling.
• Experience guiding decisions in ambiguous, fast-moving settings.
• Ability to manage heavy workload with disciplined prioritization.
• Excellent written and verbal executive communication; AI fluency a plus.

Responsibilities

• Serve as a strategic thought partner to Success leadership for planning and execution.
• Channel ground intelligence into prioritization and reporting capabilities.
• Support cross-team prioritization and resolve dependencies and risks.
• Maintain visibility into in-flight work and ensure a complete picture.
• Recommend actions with cross-team considerations and proposed steps.
• Contribute to executive reporting and annual planning with current intelligence.

Skills

Strategic partner

Executive communication

Analytical rigour

Prioritization

Cross-functional collaboration

Ability to influence leaders

AI-enabled operations

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is seeking a Senior Strategy & Business Operations Associate to partner with Relativity Success leaders, turning strategy into grounded decisions. You will analyze dependencies, advise leadership, and help shape the department's operating rhythm with a data-driven approach.

You will work as a credible relationship-builder and hands-on operator, leveraging Gainsight, Salesforce, and Tableau to inform prioritization and reporting.