Senior Strategy & Operations Leader - Tech & Data

Habitat For Humanity Of Durham; Raleigh (NC); On-site; USD 110,000 - 170,000; Full time

Job summary

Truist Financial Corporation seeks an experienced operations leader to partner with Technology, Data and Operations to support reporting, governance, and senior leadership communications. You will translate complex information into concise narratives and drive strategic initiatives across the organization.

The role leads large technology projects, designs process improvements, and coaches teams while ensuring compliance and clear stakeholder communication.

Qualifications

• Bachelor’s degree or equivalent education, training, and work experience.
• Minimum of 7 years of relevant experience in business operations or related roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in Microsoft Office.

Responsibilities

• Lead technology projects and coordinate operational activities aligned to business objectives.
• Design and implement process and technology improvements for workflows.
• Collaborate with cross-functional teams to align operations with tech strategies.
• Analyze and report performance metrics to drive improvements.
• Execute operational technology strategies to support business objectives.
• Integrate innovative solutions to improve outcomes and efficiency.
• Guide external partnerships and drive cost optimization for financial performance.
• Ensure compliance with policies, regulations and risk management.
• Communicate status, risks, and improvement plans to senior stakeholders.
• Provide coaching and leadership to junior team members.

Skills

Business operations

Executive communication

Cross-functional collaboration

Process improvement

Strategic planning

Data storytelling

Education

Bachelor’s degree or equivalent

MBA or related advanced degree preferred

Tools

Microsoft Office

Job description

Truist Financial Corporation seeks an experienced operations leader to partner with Technology, Data and Operations to support reporting, governance, and senior leadership communications. You will translate complex information into concise narratives and drive strategic initiatives across the organization.

The role leads large technology projects, designs process improvements, and coaches teams while ensuring compliance and clear stakeholder communication.