Senior Strategy & Growth Operations Leader, AI Labs

Salesforce, Inc.; San Francisco (CA); On-site; USD 182,000 - 305,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Director, Strategy & Business Operations to accelerate growth within AI Labs.

The role embeds with Fin, aligning cross‑functional initiatives across Product, Sales, Marketing, Finance, and Operations to unlock barriers and scale acquisitions. You will codify scaling playbooks, partner with AI Labs leadership, and drive decisions with clear ownership, milestones, and accountability.

Qualifications

• 12+ years in strategy, business operations, product or GTM strategy, or related roles in enterprise SaaS/AI environments.
• Proven ability to turn high‑ambiguity problems into structured strategies and executable operating plans.
• Strong executive communication and experience influencing senior leaders.

Responsibilities

• Drive cross‑functional execution to accelerate growth and scale Fin within AI Labs.
• Identify and remove barriers across Product, Sales, Marketing, Customer Success, Finance, and Operations.
• Define decision ownership, milestones, dependencies, and escalation paths to ensure accountability.

Skills

Strategy

Cross-functional leadership

Executive communication

Ambiguity handling

Corporate strategy

Financial acumen

Influence

Leadership alignment

Job description

Salesforce, Inc. is seeking a Senior Director, Strategy & Business Operations to accelerate growth within AI Labs.

The role embeds with Fin, aligning cross‑functional initiatives across Product, Sales, Marketing, Finance, and Operations to unlock barriers and scale acquisitions. You will codify scaling playbooks, partner with AI Labs leadership, and drive decisions with clear ownership, milestones, and accountability.