Senior Strategy & Analytics Manager - Customer Office

Proofpoint; Dallas (TX); On-site; USD 124,000 - 182,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Wellbeing and volunteer days

Job summary

Proofpoint is seeking a seasoned strategy and operations leader to shape transformation across the Customer Office, including CS, Renewals, Support, and Managed/Professional Services. The role emphasizes data-driven decision support, investment evaluation, and program performance analysis.

You will partner with Finance, Sales Ops, and BI teams to drive executive-ready insights. The ideal candidate brings 10+ years in strategy and operations, SaaS GTM experience, and advanced analytics skills.

Qualifications

• Bachelor’s or higher in business/related field; MBA preferred.
• 10+ years in strategy, business analysis, or operations.
• 7+ years in SaaS GTM, CS, Renewal or Services Ops.
• Strong Excel across large data sets.
• Proven BI tool and executive presentation experience.

Responsibilities

• Conduct complex analyses informing executive and Board decisions.
• Build scenario-based financial and operational models.
• Synthesize analyses into executive-ready recommendations and decks.
• Develop scalable analytical frameworks and self-service tools.
• Perform deep-dive analytics on customer, pricing, renewal and services data.

Skills

Strategy leadership

Data analytics

Executive communication

Excel proficiency

BI tools (Power BI/Tableau)

CRM systems (SFDC)

Education

Bachelor's degree in Business / Management

MBA preferred

Tools

Power BI

Tableau

Salesforce / CRM

Gong/Clari

Job description

Proofpoint is seeking a seasoned strategy and operations leader to shape transformation across the Customer Office, including CS, Renewals, Support, and Managed/Professional Services. The role emphasizes data-driven decision support, investment evaluation, and program performance analysis.

You will partner with Finance, Sales Ops, and BI teams to drive executive-ready insights. The ideal candidate brings 10+ years in strategy and operations, SaaS GTM experience, and advanced analytics skills.