Senior Strategic Accounts Manager

Garner; United States; Teletrabalho; USD 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary + commission

Bonus-eligible

Equity incentive

Flexible PTO

Medical/Dental/Vision plan options

401(k) with company match

Flexible spending accounts

Teladoc Health

Resumo da oferta

Garner is seeking a strategic client partner to retain and upsell small group employer clients (25-250 lives). You will work with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results.

You will serve as the trusted partner on plan design, bending cost trends, and driving plan performance, while establishing broker and client relationships. This role focuses on monitoring client health, proactive risk management, and ROI reporting.

Qualificações

• 4+ years in a consultant/broker, account management, or sales role in the employee benefits space
• Deep knowledge of fully insured and small group self-funded health plan design and benefits
• Proven results of achieving retention and upsell targets
• Ability to work in an ambiguous, rapidly evolving startup environment
• Excellent communication, presentation, and articulation skills
• Demonstrated ability to solve problems in ambiguous strategic situations

Responsabilidades

• Own the process to retain and upsell Garner's small group employer clients (25 - 250 lives)
• Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results
• Serve as the client's trusted strategic partner on plan design, bending cost trends, and driving plan performance
• Establish and manage key strategic broker and client relationships
• Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
• Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
• Drive improved Net Revenue Retention and other KPIs for your book of business

Conhecimentos

Account management

Sales

Employee benefits

Client success

Upsell

Health plan design

Descrição da oferta de emprego

About the Company

Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights.

Responsibilities

• Own the process to retain and upsell Garner's small group employer clients (25 - 250 lives)
• Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results
• Serve as the client's trusted strategic partner on plan design, bending cost trends, and driving plan performance
• Establish and manage key strategic broker and client relationships
• Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
• Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
• Drive improved Net Revenue Retention and other KPIs for your book of business

Requirements

• 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space
• Deep knowledge of fully insured and small group self-funded health plan design and benefits
• Proven results of achieving retention and upsell targets
• Ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment
• Excellent communication, presentation, and articulation skills
• Demonstrated ability to solve problems in ambiguous strategic situations

Benefits

• Base salary plus commission
• Bonus-eligible
• Equity incentive
• Flexible PTO
• Medical/Dental/Vision plan options
• 401(k) with company match
• Flexible spending accounts
• Teladoc Health