Strategic Accounts VP, Jumbo Group

Garner Health; New York (NY); Remote; USD 320,000 - 350,000; Full time

Benefits offered by this job

Flexible PTO

Medical/Dental/Vision

401(k)

Teladoc Health

Job summary

Garner Health is seeking a Strategic Accounts VP to lead our jumbo employer client relationships from a remote-friendly base in the United States. You will own retention and upsell strategies, partner with account teams, and design plans that bend cost trends while improving plan performance.

You will travel up to 25% to engage with clients and HQ, partnering with product, data, and technology teams to deliver value and ROI through tailored reports and presentations.

Qualifications

• 10+ years in a commercially-oriented account management or sales role in employee benefits.
• Deep health plan design knowledge with jumbo employer clients.
• Proven retention and upsell results year over year.
• Self-starter able to thrive in a fast-paced startup environment.
• Excellent communication and presentation skills.
• Problem-solving ability in ambiguous situations.

Responsibilities

• Retain and upsell jumbo employer clients (5,000+ lives).
• Collaborate with account managers to ensure excellent client experiences.
• Partner on plan design, cost trends, and plan performance.
• Manage strategic broker and client relationships.
• Monitor client health and execute strategic plans to address risks.
• Work with clients to ensure Garner delivers value to health plans and members.
• Collaborate with product, data, and technology to deliver reports showing ROI.

Skills

Account management

Sales leadership

Healthcare benefits

Communication skills

Job description

What you'll be part of

Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

About the role

We are seeking an exceptional Strategic Accounts VP to join our Strategic Accounts team. This role will report to the jumbo market leader. This role is critical for retaining and upselling some of Garner's jumbo employer clients (5,000+), ensuring they have an excellent experience and achieve expected results. The VP becomes a trusted strategic partner on plan design, bending cost trends, and driving plan performance, ultimately driving improved Net Revenue Retention and other KPIs for their book of business.

Where you will work

Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Travel up to 25% of the time is expected.

What you will do

• Own the process to retain and upsell some of Garner's jumbo employer clients (5,000+ lives)
• Collaborate with account managers to ensure important clients have an excellent experience
• Become our client's trusted strategic partner on plan design, bending cost trends and driving plan performance
• Establish and manage some of the most important strategic broker and client relationships
• Monitor overall client health and execute strategic plans to proactively address key account risks
• Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer's health plan and members
• Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner

The ideal candidate has

• 10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
• Deep health plan design and benefits knowledge, including experience advising jumbo employer clients on benefits strategy and cost performance
• Proven results of achieving retention and upsell targets year over year
• A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
• Excellent communication and presentation skills
• Problem solver in ambiguous situations
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Compensation Transparency

The target salary range (inclusive of base and bonus) for this position is $320,000 - $350,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws.

In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Equal Employment Opportunity

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process.

If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].