Senior Strategic Account Manager, Logistics

Hub Group; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Hub Group in Saint Louis, MO seeks an experienced operations leader to own a large strategic account. You will drive daily interactions with customer reps, implement continuous improvements, and lead cross-functional teams to meet service goals and growth opportunities.

You will oversee project planning for startups, additions and change programs, coordinate with Sales and CI, and ensure effective use of tools like Salesforce, Excel and Project.

Qualifications

• Minimum 3-5 years in third-party logistics/operations or customer-facing roles.
• Solid understanding of transportation and logistics principles and supply chain behavior.
• Strong leadership, problem-solving and communication skills.

Responsibilities

• Deliver existing services to meet customer expectations
• Seek new business opportunities
• Assist Directors in preparing QRM’s consistent with overall account plan
• Raise concerns related to resources, performance, service levels with management
• Work with sales to identify and progress opportunities within the account
• Support pre-sales activities including demos and assessments
• Oversee project planning for start-ups, additions and change programs
• Resource planning
• Use project reporting tools and share lessons learned with the account team
• Collaborate with Sales and CI on new products, national contracts and strategies
• Utilize MS Access, Excel, Project, PowerPoint and Salesforce.com
• Develop and implement strategic plans and operational goals
• Identify resources required to meet goals
• Provide leadership and set performance expectations

Skills

Leadership

Project management

CRM/Salesforce

Logistics

Strategic planning

Communication

Excel

Access

Stakeholder management

Resource planning

Tools

Salesforce.com

Microsoft Project

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Hub Group in Saint Louis, MO seeks an experienced operations leader to own a large strategic account. You will drive daily interactions with customer reps, implement continuous improvements, and lead cross-functional teams to meet service goals and growth opportunities.

You will oversee project planning for startups, additions and change programs, coordinate with Sales and CI, and ensure effective use of tools like Salesforce, Excel and Project.